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Hive Hub
General
Hive Hub 360
Hive Active Thermostat™
Hive Active Plug
Hive Active Light
Hive Motion Sensor
Hive Window or Door Sensor
Hive Camera
Hive View & Hive View Outdoor
HomeShield
Hive Active Thermostat™
- When using “Dual” mode, why does the opposite temperature sometimes change when I’m adjusting my “Comfort Zone”?
- How to set up your Hive Active Thermostat
- What does the “Actual” and “Target” temperature mean?
- What does “Circulate” in fan option mean?
- How do I change System Mode?
- What is “Dual” mode?
- How do I use the “Hold” setting?
- Do I need to switch the breaker off, or remove the fuse, for the Furnace and/or Air Conditioning System before installation?
- Do I have to use the decoration plate?
- How does Geolocation work if I have Hive Multizone?
- Can more than one person use Geolocation?
- How do I know which wires to connect?
- I have multiple thermostats at home controlling different areas in the house, do I need to replace all my thermostats if I choose to buy a Hive Thermostat?
- Is the Hive Thermostat compatible with zone boards?
- Which HVAC systems is the Hive Thermostat compatible with?
- How many wires do I need to install my Hive Thermostat?
- Is the Hive Thermostat available for purchase outside of North America?
- Does my Hive Thermostat need a C-wire or common wire?
- What kind of heating and cooling system do I have?
- Why do I need to take a picture of the old thermostat wiring?
- Do I need a Hive Hub to use my Hive Thermostat?
- My Hive Thermostat is displaying “Search…”, what should I do?
- Do the colors of the wires correspond to the letters on my new Hive Thermostat?
- How can I tell if my wires are inserted properly?
- Do I need to use all the wires coming out of my wall for my Hive Thermostat?
- What do all the different letters mean on the backplate?
- My Hive Thermostat is not powering up after installation. What should I do?
- What type of fan control is available?
- What is “Quick Heat” and “Quick Cool”?
- What is Emergency Heat?
- How do I pair my Hive Thermostat with my Hive Hub?
- Can I control my home humidity from my Hive Thermostat?
- My heating or cooling is not turning on. What’s going on?
- What should I do with any unused wires when installing my Hive Thermostat?
- How does Geolocation work for the Hive Thermostat?
- How do I put my Hive Thermostat back into pairing mode to pair with the Hive Hub?
- Does the Hive Thermostat work with multi-stage heating systems?
- Will the Hive Thermostat work when my power is out?
- Can I lock my Hive Thermostat to prevent unwanted changes?
- Why is my Hive Thermostat displaying 2 temperatures on top of each other?
- How do I setup a schedule?
- Does the Hive Thermostat require batteries?
- What can I do if my Hive Thermostat is showing an incorrect time?