We’ll take care of everything

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Three easy steps…


During check out select your preferred installation date and then pay for your order.


We’ll email you within 3 working days of your installation date with your Hive account login details.


Our British Gas engineer will arrive with the Hive kit ready to install it for you.

You need the following to have Hive installed:

  • A working gas or LPG central heating system or some Electric Boilers
  • An existing broadband connection with a spare ethernet port
  • An extra power socket close to your router
  • An Android or Apple smart phone if you want to use your mobile to control your heating from the Hive app
  • An up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox)

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British Gas customer?