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Why can’t I find the Hive App in the Google Play Store?
In order to download the Hive App from the Google Play Store your device needs to be running Android 4.4 or above, however we recommend Android 6.0 or above to enjoy the best experience.
The Google Play Store may not offer the Hive app, along with a number of other popular apps, if your device is running a custom version of Android such as Lineage OS, Oxygen OS, or EMUI. Phone manufacturers that use custom versions of Android include OnePlus, LG and Huawui.
You can check if your device is running a custom version of Android by looking at the ‘About’ section in your devices ‘Settings’ app.
The Google Play Store may not offer the Hive app, along with a number of other popular apps, if your device is running a custom version of Android such as Lineage OS, Oxygen OS, or EMUI. Phone manufacturers that use custom versions of Android include OnePlus, LG and Huawui.
You can check if your device is running a custom version of Android by looking at the ‘About’ section in your devices ‘Settings’ app.
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