How can we help you?

Why am I still getting activity notifications from my Hive View or Hive View Outdoor when I have switched them off?

Notifications including those for sound, person, and motion detection are turned on and off from “Settings”. All activity event notification types are controlled together.

System notifications will be sent at all times by both push and email, even if you have turned off activity notifications. System notifications include:

Offline - sent when the camera has been offline for 10 minutes
Online - sent when the camera comes back online
Low battery - sent when the battery level drops to 20%
Overheat - sent when the camera reaches 75 degrees (Celsius)

Rate this article

Thanks for rating this article

How can we help?

If the above article does not answer your question, please try contacting our customer support team by sending us a message.

Featured Articles

Dev Tools
AB tests