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If I buy Hive products and then move home what should I do?

If you are moving home and have Hive Active Heating installed, please leave all of your Hive Active Heating kit (receiver, thermostat and any Signal Booster) at your old house. They form part of your central heating system and must be left for the new occupier. You can purchase Hive Active Heating for your new home here.

You should bring your Hive Hub and any other Hive products with you so that you can install these at your new home.

If you need any further help or have any questions chat to us at between 8am – 9pm Monday to Sunday.

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