How can we help you?

What do I need to have before I can start using Hive products?

To use any of the Hive products you will need:

1. A broadband connection
2. A router with a spare Ethernet port connection and an extra power supply close to your Internet router. If you want to use the Hive app, you will need an Apple iPhone or iPad using iOS 10.0 or later or a device running Android (minimum 5.0)
3. A computer or tablet with internet access and an up-to-date web browser (we recommend; Internet Explorer 10 or the latest versions of Google Chrome, Firefox and Safari) if you want to control your products from your computer

Rate this article

Thanks for rating this article

How can we help?

If the above article does not answer your question, please try contacting our customer support team by sending us a message.


CALL US AT 1-866-470-9133

Phones lines are open

Mon to Fri: 9am - 1pm (CST)
Sat: 9am - 11am (CST)
Sun: Closed

Dev Tools
AB tests