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How can I change my password and what should I do if I forget it? [North America]


If you want to change your password you can do so in the 'Account' section of the Hive app or via the online dashboard. Please note, you'll need to know your old password before you set a new one.

If you've forgotten your password tap ‘Forgot password’ on the login screen of the Hive app on your smartphone and follow the steps, or you can reset your password on the Hive website. For this process you'll need access to the email account associated with your Hive account.


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