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What can I do if my Hive products aren't working?

If you have a problem with your Hive products, there are a few simple checks to try which may fix the problem. Follow the steps below:

 - Check that your Internet connection is working.
 - Check that your Hive Hub is plugged into an power outlet and switched on.

If you're still not up and running, email us at or call us at (866) 470-9133.

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If the above article does not answer your question, please try contacting our customer support team by sending us a message.


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