How can we help you?

How do I change the batteries of my Hive Window Sensor or Hive Door Sensor?


When your Hive Window or Door Sensor batteries have run out, we recommend changing them with a Duracell Lithium battery CR123A. 
 To change the battery: 
 
 1. Slide the front of the case down
 2. Pull the used battery out and dispose of the battery using appropriate recycling 
 3. Insert the new battery taking care to make sure the battery is inserted so that the '+' and '-' ends of the battery match the ends illustrated inside the casing
 4. Slide the front of the case back up


Rate this article

Thanks for rating this article

How can we help?

If the above article does not answer your question, please try contacting our customer support team by sending us a message.

SEND US A MESSAGE

CALL US AT 1-866-470-9133

Phones lines are open

Mon to Fri: 9am - 1pm (CST)
Sat: 9am - 11am (CST)
Sun: Closed

Dev Tools
AB tests
AB.bnaUpsell
AB.hhpMoneyBackGuarantee
Environments