How can we help you?
Can I get next day delivery?
Yes, next day delivery is available and will incur an extra $32.99 for US-based customers, and an additional $42.89 for Canada-based customers. Sales tax may also vary depending on the customers' zip code. Only orders placed before 12 p.m. CST will be processed the next business day.
Customers may also choose their order to be delivered in two business days which will incur an extra $15.99 for US-based customers and $20.79 for Canada-based customers. For next day delivery, an order placed before 12 p.m. CST on a Friday will be delivered the next business day (Monday).
An order placed on Saturday or Sunday will not be processed until Monday and delivered Tuesday.
- Are Hive products secure?
- What does Hive Mimic mode do? [North America]
- Will my Hive products switch off if my broadband is turned off or stops working? [North America]
- Can I cancel my Hive order and get a refund? (United States)
- How do I return a product?
- What do I need to have before I can start using Hive products?
- What's changed in the new Hive app?
- What are Hive Actions?
- Can I control my Phillips Hue lights using the Hive app?
- Can I have multiple Hive products set up in my home?
- Does Hive have an iPad app?
- Can I control more than one property through the Hive app?
- Do I need a smartphone to use Hive products?
- What are Quick Actions?
- How do customers earn money with OhmConnect?
- How do customers connect their Hive Products to OhmConnect?
- How is OhmConnect working with Hive?
- Is Hive compatible with other connected home devices?
- Do Hive products come with a warranty?
- Is the Hive app available on the Apple watch?
- Why can’t I create a certain Action?