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How do I return a product?


To return your product, please email help.USA@hivehome.com or call us at (866) 470-9133 within 30 days from the time you received your product. Please return your box and its contents using the label provided. You will be issued a refund to the payment method used to make the purchase, with the return shipping charges deducted.

If you have purchased a Hive product from a third party, your return is subject to their returns policy and their Terms & Conditions will apply.


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