How can we help you?
          General
          Hive Spotlights
          Hive Hub 360
          Hive Active Heating
          Hive Active Thermostat™
          Hive Active Heating - App/Web
          Hive Active Heating - Features
          Hive Active Heating - Thermostat
          Hive Active Plug
          Hive Active Light
          Hive Hub
          Hive Motion Sensor
          Hive Window or Door Sensor
          Hive View & Hive View Outdoor
          Hive Signal Booster
      
        Hive Active Heating - Thermostat
- How do I turn my central heating system off?
- How do I Boost my heating and hot water on the Hive Active Heating 2 thermostat?
- How do I set-up, view or edit my hot water schedule on my Hive Active Heating 2 thermostat?
- Why do you ask if I prefer ‘energy efficient’ or ‘comfort’ on the Hive Active Heating 2 thermostat?
- How do I turn my hot water on and off with the Hive Active Heating 2 thermostat?
- How do I change the heating mode on my Hive Active Heating 2 thermostat?
- How do I view or change my hot water schedule on my Hive Active Heating 1 thermostat?
- How do I use my Hive Active Heating 2 thermostat?
- Why does my home overshoot my set temperature?
- How do I ensure my pipes don't freeze in cold weather when I am away?
- How do I view or change my heating schedule using my Hive Active Heating 1 thermostat?
- Why is my boiler turning off before my home has reached target temperature?
- How do I change the temperature of my heating on the Hive Active Heating 2 thermostat?
- How do I set holiday mode on the Hive Active Heating 2 thermostat?
- How do I set child lock on the Hive Active Heating 2 thermostat?
- How do I change the temperature of Frost Protection on the Hive Active Heating 2 thermostat?
- How do I set-up, view or edit my heating schedule using my Hive Active Heating 2 thermostat?
- What should I do if the thermostat is displaying a red battery symbol, “Low Batts”, or “Chg Batts”?
- Can I Still Control My Heating if my Devices Have Lost Connection with the Hub?
- What to do if your Hive Thermostat is offline
