Important health information
Coronavirus update and FAQs
How we’re supporting our customers and employees
To help you stay connected during the latest lockdown measures, we’re doing everything we can to ensure the Hive network is running smoothly and with regular updates. If you have any questions, please see our FAQs below, visit our support page or click the ‘Chat now’ box at the bottom of the page.
Although we’re only making callouts for essential work right now, we’ll do everything we can to help.
Our live chat opening hours are Monday to Friday 9am - 7pm, Saturday 9am - 5pm and Sunday 10am - 5pm.