Hive EV Charging with Alfen Eve S-Line
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With safety and reliability at the heart of its design, the Alfen Eve Single S-Line is housed in a weatherproof white casing. Able to fully charge an average battery from empty in under eight hours, it always has the latest features thanks to automatic over-the-air updates.
Available with expert installation by British Gas approved engineers, including a 3-year warranty (or 2 years when buying charger only).
Hive EV Charging puts you in control - anywhere, anytime. Charge your way with the award-winning Hive app.
Our charger works with all EVs with a Type 1 or Type 2 connection.
Need help with installation?
You'll need to arrange for a qualified electrician with relevant training to complete this installation.
Expect to receive the following with your order:
- Important information about the installation and warranty
- Untethered/tethered charger
- QR codes to pair your charger to the Hive app
Out of stock
Affordable, smart and built to last.
Our best-selling charger, the Alfen Eve Single S-Line offers:
Compatibility with all electric and plug-in hybrid vehicles.
7.4 kW capacity to fully charge an average EV battery overnight.
Your choice of 5m or 7.5m cables, available tethered or untethered.
Electric Driver Exclusive. The perfect tariff for EV drivers.
Exclusive to Hive EV Charging customers, Electric Driver Exclusive gives you cheaper off-peak electricity between 12am and 5am, and syncs with Hive EV Charging so you automatically charge when it’s cheapest. After installation of your charger you'll receive an invite to join the tariff and benefit from:
£100 account credit on joining – equivalent to 3,600 free green miles ²
100% matching of the energy you use from renewable sources ³
£50 voucher when you choose Hive EV Charging
To welcome you to Hive, we’ll give you a £50 voucher to spend on our range of seriously smart home products. From sensors and bulbs to our award-winning Hive Thermostat, all Hive kit is designed to help you cut your carbon footprint and lower your energy bills. ⁴
The smarter way to charge your EV
SmartCharge is our brand-new intelligent scheduling setting in the Hive app, available to British Gas energy customers. It saves you money by automatically charging your car when electricity’s at its cheapest. You just plug in and tell us when you need to be fully charged – we do the rest!
SmartCharge is part of the British Gas PeakSave family, rewarding customers for better energy use. Find out more about how SmartCharge works here.
4 easy steps to install your home EV charger.
Here’s what’ll happen once you buy your charger:
1. Share photos: Show us your main fuse, electricity meter and where your charger will go.
2. Complete questionnaire: Tell us about your appliances so we can get authorisation for your charger.
3. Video chat: We’ll do a virtual home check and answer any questions.
4. Charger installation: Usually takes 3-5 hours.
Extra work may be needed for safe installation, which could take longer. We’ll give you a separate quote if you need this.
Expert home installation of your EV charger by British Gas approved engineers.
Choose EV home charger installation by British Gas approved engineers for total peace of mind. Their approved expert engineers are fully trained, so you know that safety is assured. And they’ll take care of all the paperwork, so you have a hassle-free experience.
The Hive App
The Hive app allows you to control our smart devices from wherever you are, so it's easy to get everything just right.
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We make life easier
One app for everything
Control your whole home, including Hive EV Charging, with our app.
Technology you can trust
In 1.9 million homes and counting, we’re one of the UK’s leading smart home providers.
Connects easily with everything
Hive devices are designed to work with Amazon Alexa, Google Assistant and Siri so it's simple to make your home smart.
Alfen Eve Single S-line specifications
Features
Fast 7kW charging (single phase)
Tethered version:
Cable attached to charger (Type 2)
Untethered version (sometimes known as an universal charger):
Charger has a Type 2 socket but does not come with a cable attached. Cable required separately.
Cable Options
Tethered version:
5m as standard; 7.5m at additional cost (please enquire during home survey)
Untethered version:
Cables can be purchased separately as an optional extra – 5m or 10m options available (Type 1 or Type 2)
Size
Width: 240mm
Height: 370mm
Depth: 130mm
Power Supply
Mains powered
Connectivity
Mobile (GPRS)
System Requirements
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
Usage
For outdoor and domestic use
Frequently asked questions
What is a standard installation?
Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas approved engineer:
Your Hive EV charger attached to an accessible external wall
10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)
1 external wall breakthrough
Matt:e O:Pen and load management / curtailment device fitted (where appropriate)
3-year warranty on the charger and installation
If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.
We'll also submit the Distribution Network Operator (DNO) application on your behalf.
> Find out more about what happens on the day of your install
How will I know if I am having a ‘standard’ install?
British Gas will conduct a no obligation virtual survey of your home so we will know if it's suitable for a standard installation. If your home requires additional works before a charger can be installed, British Gas will provide you with a quote detailing what needs doing, along with the associated costs. If you choose not to go ahead, we can cancel your order and will refund your deposit.
I'm an installer. What should I know before completing the installation?
You must:
Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work
Complete the installation in accordance with:
Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations
Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.
Provide the following to the user or property developer after the installation:
BS7671 Electrical Installation Certificate
DNO approval or acknowledgement
Is the charger controlled via Wi-Fi or a mobile network?
The Hive EV charger is connected via a GPRS mobile network - this means if your internet is down or Wi-Fi signal is poor, you’ll still be able to connect to your charger. If you live in an area with poor mobile signal, please flag this during the Virtual Home Check. We’ll then be able to advise if Hive EV charging is the right solution for you.
What is a Matt:e R or Matt:e T device?
The Matt:e device measures the voltage of your EV charge point to make sure it stays within a pre-set, safe operating limit. If the Matt:e device detects voltage outside of this range, it may result in a loss of effective earth. If this happens, the Matt:e device will disconnect the charger to ensure that customers are not at risk.
What is a Load Management Device?
A domestic property has a maximum load allowable by the Distribution Network Operator (normally 60, 80 or 100 amps). Where you can’t upgrade the allowable load of the home further, an electrical services upgrade or Load Management Device is needed.
Getting a Load Management Device allows you to install an EV Charger when you would otherwise be unable to under the normal allowable load.
What is a DNO and how can I tell who my DNO is?
DNO stands for Distribution Network Operator. These are the organisations who are licensed to distribute electricity in the UK. DNOs own and operate the system of cables, towers and substations that bring electricity from the national network to our homes and businesses.
You can find out who your local DNO is by typing in your postcode on the Energy Networks website.
What do the DNO need to know about my charger installation?
All electric vehicle charge point installers need consent from the Distribution Network Operator. As such, British Gas must report planned electrical work to gain permission to add more electrical load to the area.
Our team will calculate the increased load your EV charger will need in your home and therefore your local area. Depending on your home we may need to check in advance if that is okay with DNO, although in many cases we can do this after the installation. We’ll handle this for you, but for some customers, they may need to do an additional assessment or even upgrade work to make sure we can fit the EV charger. We’ll keep in contact with the DNO on your behalf during this time and help get this done as quickly as possible.
How long will it take for my charger to be installed?
Once we've completed your virtual home check, it usually takes 2-4 weeks for your EV charger to be installed. This is because we need to apply to your local Distribution Network Operator for permission to connect their network.
Standard installations usually take around 2.5 hours on installation day, but this can vary according to each home.
What happens on the day of my install?
We’ll agree a date with you for your installation and confirm this by email along with the time when the engineer will arrive. Installation can time vary, but please allow around half a day. The engineer will call ahead to let you know they’re on the way.
To make sure your install goes ahead smoothly, its best to carry out these checks before the engineer arrives:
If you don’t already have the Hive app, we would advise you download it prior to the installation day to your smart phone or device as the engineer will talk you through how we pair your new charger to the app.
Make sure someone over 18 is available to meet our engineer, answer any questions and stay with them throughout the appointment.
The engineer may need to switch off your electricity supply to install your charger. So, it's a good idea to switch off any appliances or electronic equipment that may be affected, including any household alarms, before we start your installation.
Make sure there's clear access to the area where you want the charger installed. For example, we'll need to access any locked gates or cupboards.
Please make sure young children and pets are kept safely out of the way.
The Engineer will also check any additional work that has has been completed by a third party as we'll need to check it before we install your charger. If our engineer finds anything that needs further investigation during your appointment, they'll let you know what needs to happen next before we continue with your installation.
What if I need to change the date of my installation?
If you need to reschedule, please call our EV team on 0333 202 1054* (you can find our latest opening hours here) and they'll help you arrange an alternative date.
Is there a warranty on the charge point?
Yes, we provide a British Gas backed warranty on the charger and installation. Full details can be found in the Warranty section of our Hive EV Charging Installation Terms & Conditions.
> View Hive EV Charging Installation Terms & Conditions (PDF 139KB)
EV charging installation
What is a standard installation?
Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas approved engineer:
Your Hive EV charger attached to an accessible external wall
10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)
1 external wall breakthrough
Matt:e O:Pen and load management / curtailment device fitted (where appropriate)
3-year warranty on the charger and installation
If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.
We'll also submit the Distribution Network Operator (DNO) application on your behalf.
> Find out more about what happens on the day of your install
I'm an installer. What should I know before completing the installation?
You must:
Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work
Complete the installation in accordance with:
Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations
Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.
Provide the following to the user or property developer after the installation:
BS7671 Electrical Installation Certificate
DNO approval or acknowledgement
Interest-free Loan FAQs
What does the loan cover?
V12 Finance covers your charger and standard installation, or just your charger if you are buying a charger only.
Every property is unique so we tailor each installation individually. Many homes are suitable for standard installation, but some may need additional parts and labour. Because your loan is agreed before we confirm your installation requirements, it can only cover standard installation.
Will there be any further costs, and how will this impact the loan?
If you are buying a charger with installation, we'll do a physical or virtual survey to see if your home is suitable for standard installation. If not, we'll give you a separate quote to cover any additional work needed.
It’s very rare, but a virtual survey may not capture everything so on arrival your engineer may discover that extra work is required. In that case, they’ll explain your options and any extra costs before starting work.
How do I get an interest-free loan?
Choose the 'Pay monthly' option at checkout. You’ll be automatically directed to V12 Retail Finance where you’ll be asked for your details to apply for the loan.
V12 Retail Finance will review your application (including credit search and affordability checks), and if approved, you will be asked to sign the loan agreement electronically.
If you decide to cancel your order or we’re unable to fulfil it for any reason, we will cancel your loan.
Hive is not the lender. We are a credit broker, not a lender and introduce you to Secure Trust Bank PLC T/A V12 Retail Finance who provide the loan.
Hive is a trading name of British Gas New Heating Limited. Registered in England & Wales (No. 06723244). British Gas New Heating Limited is an Appointed Representative of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Both registered at: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
When will my repayments start?
Your monthly repayments will begin one month after we install your charger. If you are buying a charger only, your monthly repayments will begin after your charger has been dispatched.
British Gas install
Your EV charger installation will be expertly managed by the British Gas EV Installer team, guiding you through every step of the journey from:
- Carrying out a virtual survey to work out the best way to install your charger, safely and efficiently.
- Notifying and applying (where necessary) to your local electricity network operator on your behalf.
- Booking and completing your installation, so you’re ready to take advantage of Hive’s smart charging capability.
Charger types and cable options
Type 1 & 2 car plugs
Type 1
