Hero
Hero-mobile

Free 12 month Leak subscription with Halifax Home Insurance*

Claim your free sensor

*Terms and conditions apply. Available to existing Halifax Home Insurance customers only

Connecting together

Halifax supported by Hive

Leak is one of the most common reasons to make a home insurance claim. So Hive have teamed up with Halifax to offer a free 12 month Hive Leak subscription.*
The Hive Leak Sensor is a smart leak detector that monitors water flows around your home. As soon as it detects anything out of the ordinary, like a potential leak, you automatically receive a notification to your smartphone so you can act quickly.

Bg Bg-sm

Spots hidden leaks

Get notifications for potential problems you might not see. Like a faulty washing machine dripping away in a cupboard.

Plus if you receive a notification, the Hive app will help you troubleshoot the problem and can also put you in touch with a local plumber if needed.

Catches bigger leaks

Do you have children at home? Get notified straight away if your little one has left the tap running in the upstairs bathroom before it floods the downstairs!

Img-pdp feature leak 24 2x

Easily track your water usage

Our new Water Usage Insights feature on the app is included with Hive Leak Plan.

So you can keep track of your water consumption and discover ways to be more water efficient (and save money).

Img-pdp feature leak usage 2x

How Hive helps


Trusted to protect

With 1.9 million homes and counting, we’re one of the nation’s favourite smart home providers.

One app for everything

Join the 1.9 million Hive users across the UK using our app.

Free delivery

Get free delivery with free returns if you change your mind.

Redeem your Leak Sensor

Please enter your Halifax Home Insurance policy number to claim your Leak Sensor. You can find your policy number on the original email containing this offer.

Halifax Home Insurance policy number

Img-install guide leak 2x Img-install guide leak 2x

Installation

The Hive Leak Sensor is a simple self-install device that anyone can set up using a smartphone. All you need to do is connect the device to your Wi-Fi, customise your notifications preferences and find your stop tap.

View guide
Frequently asked questions
icon-plus
Will a Hive Leak Plan impact my home insurance premium?
icon-plus

Taking out a Hive Leak Plan will not impact your premiums nor will any reported leaks or alerts impact your renewal price. However, if you make a claim on your policy this will impact your home insurance premium as normal.

What happens to my Hive Leak Plan if I cancel my home insurance?
icon-plus

You will be able to continue to benefit from the Hive Leak Plan for 12 months from the activation of your device. Before the end of the 12 months you will be contacted by Hive with the options available to you if you wish to continue with the Hive Leak Plan.

What happens to my Hive Leak Plan when I renew my home insurance?
icon-plus

This is a 12 month offer. Options for renewal will be communicated to you before the end of your free 12 month Hive Leak Plan.

What personal data are you collecting and how will it be used?
icon-plus

Halifax Bank and Hive will share data with each other. Hive will let your home insurer know when you have registered for the Hive Leak Plan, and when you have installed your Hive Leak Sensor. Further details on how Hive processes your data can be found in Hive’s Data Privacy Policy. Halifax Bank will inform Hive of how Hive Leak Sensors impact the frequency and severity of leak claims made against Halifax Bank Home Insurance policies, but you will not be identifiable to Hive from this set of data.

What happens if I get an alert of a leak?
icon-plus

If you receive a leak alert it's important that you find out where its coming from and get it stopped as soon as possible. A plumber should be able to support you with this. If the leak has caused water damage to your home or belongings then please get in touch with your home insurer so they can check if you are covered. Please have your policy number to hand, You'll find contact numbers on your home insurance policy documents. 

What happens if I do not respond to an alert from my Hive Leak Sensor?
icon-plus

The terms of your home insurance policy will not change if you take out the Hive Leak Plan. If you cannot respond to an alert immediately it will not affect any insurance claim you submit. But we strongly recommend that any such alerts are investigated as soon as possible, because under the general conditions of your home insurance policy you are responsible for taking every reasonable precaution to prevent or minimise any loss or damage. Installing and reacting to the Hive Leak Sensor helps you to do this.

Hive Leak specifications
icon-plus
Weatherproof

Water resistant

Size

Width: 75mm

Height: 255mm

Depth: 22.1mm

Weight

100g (including batteries)

Power Supply

2 x AA batteries (included)

Connectivity

WAP2 WiFi

Security

WiFi connection uses WPA2-PSK

All Secure web transfer using TLS

System Requirements

Internet connection: recommended 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

802.11b/g/n WiFi wireless router

Hive app download (iOS or Android)

Hive Hub

Usage

For indoor and domestic use only

What’s in the box
icon-plus
Hive Leak

Leak sensor

2 x AA batteries

15mm and 22mm pipe clips

User guide

Terms & Conditions
icon-plus
Terms & Conditions of this Offer
icon-plus
  1. The offer is for a free 12-month subscription to Hive Leak Plan, which consists of a Hive Leak Sensor, access to and control of the Hive Leak Sensor from the Hive app, and notifications to your smartphone of any relevant water flow events. The offer is available for customers who have Halifax Home Insurance.

  2. Before the end of the 12 months you will be contacted by Hive with the options available to you if you wish to continue with the Hive Leak Plan. You are under no obligation to purchase the service beyond the initial 12-month period.

  3. The offer is subject to availability and will continue to run until Halifax choose to withdraw the offer.

  4. You must have Wi-Fi connectivity in your home and access to a smartphone to use Hive Leak Plan.

  5. Only one Hive Leak Plan can be taken per address insured with Halifax Home Insurance, and the subscription must be registered to the insured address.

  6. Halifax and Hive will share data with each other. Hive will let Halifax know when you have registered for the Hive Leak Plan, and when you have installed your Hive Leak Sensor. Further details on how Hive processes your data can be found in Hive’s Data Privacy Policy, here. Halifax will inform Hive of how Hive Leak Sensors impact the frequency and severity of leak claims made against Halifax Home Insurance policies, but you will not be identifiable to HIVE from this set of data.

  7. Halifax will not use any data collected by Hive during the 12 month offer period for the purposes of making individual underwriting or pricing decisions, or for making claims handling decisions on your home insurance policy. If Halifax decide to change the type of data Hive shares with Halifax or the purposes for which Halifax use Hive data, Halifax will let you know in advance of your next renewal.

  8. Halifax is responsible for the offer of the free Hive Leak Plan and Centrica Hive Limited (Hive) is responsible for the supply of the Hive Leak Sensor and provision of the Hive Leak Plan. The use of the Hive Leak Plan is subject to Hive’s T&Cs.

  9. By registering an account with Hive and installing the Hive Leak Sensor, you will be entering into a contract with Hive, which is a separate company from Halifax.

  10. This offer is promoted by Lloyds Bank Insurance Services Limited, Registered in England and Wales No 968406, Registered Office: 25 Gresham Street, London EC2V 7HN. Authorised and regulated by the Financial Conduct Authority.

Img-pdp hive app leak 2x
Img-pdp hive app leak mobile 2x
icon-hive
App-stars

The Hive App

Hive is one of the highest rated smart home apps in the UK with 4.1 stars* from over 68,000+ customer reviews. Use it to help diagnose if there's a potential leak.

*Average rating taken from the App Store and Google Play

Dev Tools
AB tests
AB.bnaUpsell
Environments