Hive Active Heating

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The award-winning Hive Thermostat works seamlessly with your existing heating system. Control it with your voice or from your phone. So wherever you are, it’s easy to make sure your home’s warm when it needs to be, without wasting energy.

Set schedules, get alerts if you leave the heating on and save up to £120 a year by never heating an empty home.

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Need a Hub? What's a Hub?
No
Yes +£80+£50 + Free Amazon Echo Dot*
FREE *Amazon Echo Dot with your Hub What this?
Free Amazon Echo Dot
Do you have a separate hot water tank? Not sure?
No
Yes
Installation What's Pro install?
Self Install
Pro Install (recommended) +£70+£100

Frame colour: +£19.99

Quantity
Icon-deliver FREE standard delivery - 1 to 3 business days

Control your home hands free

Our devices work perfectly with Amazon Alexa, Google Assistant and Siri. Don’t have a smart speaker? Get a free Echo Dot so you can make the most of your thermostat from the start.

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Your heating in your hand

Our app gives you control of every aspect of your heating. Turn it up, down, on or off, set schedules and get notifications if you accidentally leave it on when you head out.

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Save up to £120 a year

Managing your heating from wherever you are means it’s easy to make sure you’re only heating your home when you need to. That’s better for the environment and your energy bills.

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A thermostat you can trust

Our smart thermostat is one of the most popular in the UK and the Hive app the highest rated smart home app in the UK.

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Boost your heating with a tap

If your home isn’t as warm as you want, boost your heating or hot water so you get cosy quickly. You don’t have to worry about turning it off – it does that automatically.

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Room-by-room control

Our smart thermostat helps you heat your whole home. But with Hive Radiator Valves you can make sure the temperature’s just right in every individual room, all from the app.

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A great experience

With 4.5 stars* from over 65,000 customer reviews, our app is one of the highest rated in the UK. Use it to seamlessly control all our smart devices, Phillips Hue Lights and more.

*Average rating taken from the App Store and Google Play

Making your favourite brands feel at home

Hive works with what you have

If you already have smart technology in your home like Amazon Echo, Google Home or Philips Hue Lights, our devices will connect easily - making your home even smarter.

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Installation

To install Hive Active Heating, you need to be competent in electrical wiring and DIY, we’d suggest finding a local tradesperson with the expertise. Check our install guide to find out more.

View Guide Pro Install

Warranty

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Upgrade Warranty

Hive Live subscription

Upgrade to Hive Live for £2.99 and get ongoing warranty on all your Hive products.

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Standard Warranty

All Hive Products come with 1 year hardware warranty as standard

Hive Active Heating specifications
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Features

Manage your heating and hot water from anywhere using the Hive app

Control up to 6 heating zones in your home

Frost protection protects your pipes from freezing in winter

Geolocation reminds you to switch off the heating if you’ve gone out and left it on

Holiday mode lets you manage your heating while you’re away

Works with Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT

Group with other Hive devices to create a smart home

Compatibility

Most gas and LPG boilers

Oil boilers if they have an existing thermostat or programmer

Electric boilers with standard room thermostat and / or programmer

Size

Thermostat:

Width: 104mm

Height: 100mm

Depth: 48mm

Receiver:

Width: 106mm

Height: 98mm

Depth: 44mm

Weight

Thermostat:

212g (excluding batteries)

Receiver:

162g

Power Supply

Thermostat:

4 x AA batteries (included)

Receiver:

230V mains

Connectivity

Zigbee

System Requirements

Internet connection recommended: 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

Hive app download (iOS or Android)

Usage

For indoor use only

What’s in the box
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Thermostat

Hub

Receiver

4 x AA batteries

User guide

Frequently asked questions
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Which heating systems / boilers are compatible?
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Gas & LPG

Hive Active Heating is compatible with most UK gas and LPG central heating systems and our professional installation engineers are trained to work on both.

Oil boilers

Hive Active Heating works with most oil boilers and, if you have an existing conventional thermostat or programmer, it can replace either. If you have existing intelligent oil boiler heating controls that modulate your heating, Hive Active Heating will not replace this functionality. As for installation, our engineers don’t install Hive Active Heating on oil boilers, so we recommend contacting an OFTEC-qualified engineer for help.

Electric boilers

if your boiler works with a standard room thermostat and/or programmer then Hive Active Heating can control it. Hive Active Heating doesn’t work with storage heaters or individual plug-in electric room heaters.

Other systems

Our engineers don’t install on solid fuel boilers (such as biomass systems or coal) and heat pumps. We are yet to complete our testing on these systems and can’t yet guarantee compatibility.

In the unlikely event that Hive Active Heating cannot be installed in your home, you can receive a full refund for your purchase (valid for 14 days from the point you receive the product or the day of your installation).

What types of heating control systems and boilers are incompatible with Hive Active Heating?

Honeywell SmartFit Controls - this system, sometimes installed to control gas and LPG boilers, is part of the existing central heating system and isn’t compatible with other external heating controls. Hive Active Heating can’t be installed with it unless the engineer removes the SmartFit controls first, including all electrically operated valves.

Vaillant VR 65 Control Centre - This is an external controller fitted to some compatible Vaillant boilers. It’s part of the existing central heating system and isn’t compatible with other external heating controls. Hive Active Heating can’t be installed with it unless the engineer removes the Valiant external controller.

Incompatible boiler models:

  • Worcester Bosch ICC2 - ZWBR 11-37A (GC number: 4710810)

  • Worcester Bosch *C*RD 537i (GC number: 4710811)

  • Worcester Bosch *C*RD 542i (GC number: 4710812)

  • Worcester Bosch Greenstar HE Plus - ZWBR 7-28A (GC number: 4731156)

  • Worcester Bosch Greenstar HE Plus - ZWBR 11-35A (GC number: 4731157)

  • Worcester Bosch *C* Greenstar 30 HE Plus Combi (GC number: 4731175)

  • Worcester Bosch *C* Greenstar 35 HE Plus L Combi (GC number: 4731176)

  • Worcester Bosch *C* Greenstar R 30HE Plus (GC number: 4731179)

  • Worcester Bosch *C* Greenstar R 35HE Plus (GC number: 4731180)

  • Worcester Bosch *C* Greenstar R 40HE Plus (GC number: 4731181)

Can I control hot water with the thermostat?
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Yes, if you have a conventional heating system (which means you have a separate hot water tank heated by your boiler) you can control your hot water with Hive Active Heating. Hot water can be controlled within the Hive app by selecting Hot Water in the app dashboard.

You can’t control your water temperature with Hive Active Heating, but you can turn your hot water on or off, set a schedule or boost it (which turns the hot water on for 1-6 hours).

Hive Hint: You can usually set the temperature of the hot water directly on your tank.

Does the thermostat work with underfloor heating systems?
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Hive Active Heating supports wet underfloor heating systems but does not currently support electric underfloor systems.

The heat produced from underfloor heating ensures an even distribution of heat in rooms, so it’s one of the most energy-efficient ways to heat your home.

Can I control heat in different rooms or floors?
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Yes, Hive Multizone is for when you already have more than one heating zone in your home – for example, if you have a thermostat upstairs and another one downstairs.

Each individual thermostat enables you to set a different temperature in each zone, like having downstairs warmer than upstairs. So you only heat the parts of your home you’re using. Just buy Hive Active Heating for the first zone and then upgrade to Hive Multizone for the extra heating zones in your home. The Hive Multizone kit contains the thermostat and receiver (your Hive Hub will come with your Hive Active Heating).

Hive Hint: Hive Multizone has been designed to let you control up to six heating zones in your home. Alternatively, you can use Hive Radiator Valves on your main radiators for room-by-room temperature control of your home.

Is the thermostat something I can install myself
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To install Hive Active Heating, you need to be competent in electrical wiring and DIY. We’d suggest finding an experienced local tradesperson.

Check our install guide to find out more.

Where can the thermostat be placed?
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Your thermostat will work best when fixed to a wall about 1.5m off the ground, away from heat sources and out of direct sunlight. You can also use the stand (available separately) to position it on a table or shelf.

Check our install guide for more detailed advice on placement of your thermostat.

Will the thermostat still work if my WIFI loses connection?
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If your internet connection goes down at home, your Hive Active Heating will continue to work, with your thermostat switching your heating on and off as normal. However, you won’t be able to control your heating using the Hive app until your internet comes back online.

If you power your Hive Hub off, your thermostat may be unable to talk to the receiver. In this case your heating will switch off and you can temporarily switch it on by pressing the heating button on the front of the receiver.

Does the thermostat work with other Hive devices?
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Yes, you can connect your thermostat with other Hive devices using the Hive app – for example you can boost the heating when a Hive Motion Sensor detects movement. You can also operate your thermostat and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

What devices can I get the Hive app on?
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You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.

Does the thermostat work with voice control such as Amazon Alexa, Google Assistant and Siri
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Yes, you can use your thermostat and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT

What are the delivery options?
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Free standard delivery included when buying this thermostat (2-3 days).

Order before 12pm for next-day delivery for £5.

Please note: delivery times are currently affected due to the COVID-19 pandemic.

Can I return this product?
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Yes.

If you have purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).

If a British Gas engineer has installed your Hive device and you’d like to return it, you’ll need to let us know within 14 days from installation.

Contact us on web chat and we’ll provide you with a returns number and send you a returns label. All you need to do is print it out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.

What is the warranty period?
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Hive Active Heating comes with a 1-year standard warranty.

You can join Hive Live for £2.99 per month and get ongoing warranty for your camera and all your Hive products.

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