The Hive Hub connects your Hive devices so you can manage them remotely from the Hive app on your smartphone, tablet or laptop.
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Get your devices working together
Set up a Hive Action so your home works around you. Like getting a sensor to turn on your camera the moment you step out of the front door.
Easy to install and get started
Just plug it into your broadband router, pair your Hive products and you’re ready to start your smart home.
The heart of your connected home
The Hive Hub stores your schedules and Hive Actions, so your Hive devices can work automatically.
Voice control and more
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Connects to and manages all your Hive devices
UK 3 pin plug
Ethernet (connection with broadband router)
Broadband router with spare ethernet port
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
For indoor use only
Frequently asked questions
What does the Hive Hub do?
The Hive Hub is the heart of your Hive smart home. It connects your devices to the internet, allowing you to control them remotely.
Why do I need a Hive Hub?
The Hive Hub connects your Hive devices to the Hive app using broadband. If the Hive Hub is not connected to your Hive devices you won't be able to control them remotely via the Hive app. If it’s not paired with a Hive Hub, Hive Active Heating will only work in standalone mode (offline control).
Hive View and Hive View Outdoor don't require a Hive Hub as their functions differ from all other Hive products.
Can the Hive Hub use a wireless connection to connect to the internet?
The Hive Hub needs to be physically connected to your broadband router using a network cable (provided with the hub) so you can control your Hive devices remotely.
Do I need a new hub for additional Hive products if I already have one?
No, you can set up your Hive products on your existing hub.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over £50 (3 - 5 business days).
Order before 12:30pm Monday - Thursday and get next day delivery for £5.
Once ordered, you can track your order online.
Can I return this product?
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
If you want to increase your warranty, you can join Hive Heating Plus for £3.99 per month and get ongoing warranty on all your Hive devices.