Black Friday - Up to 10% off Hive EV Charging Charger-Only

Hive EV Charging

Pay deposit and the rest after installation.

A smarter way to charge has landed. With Hive EV Charging, you’ll get the Alfen Eve Single S-Line charger with a British Gas backed warranty and 24/7 support. Control it all anytime, anywhere with the award-winning Hive app. A hassle-free installation option is also available from an expert British Gas engineer.

Our charger works with all EVs with a Type 1 or Type 2 connection.
Installation Important information about 'British Gas Install' Important information about 'Charger Only'
British Gas Install  (recommended) +£456.40 British Gas Install  (recommended) +£447.90
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Trusted installation by British Gas

Our friends at British Gas have one of the largest networks of EV charger installers in the country. Their expert engineer will get everything set up safely for you and answer any questions.

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British Gas engineer installing a Hive EV Charger on the wall of a brown brick house with an Installed by British Gas logo in the bottom right corner

Take control. Save money.

Hive EV Charging cleverly syncs with your energy tariff via the easy-to-use Hive app. So just plug your car in and it'll automatically charge up when your electricity's at its cheapest. And if you switch to the new Electric Driver tariff from our friends at British Gas – you could save even more.

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Hive EV Charging app display is shown opposite a car which has a charger connected to it

Smart. Simple. Effective.

The Hive app gives you accurate updates in real time – like when your car's plugged in and charging up. And as well as syncing with your energy tariff to charge when it's cheapest, it'll show you exactly how much you're spending in pounds and pence too.

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Image of Hive App with a electric car in the background charging

The Alfen Eve Single S-line charger

With Hive EV Charging, you'll get a 7.4kW Alfen Eve Single S-line charger with a British Gas backed warranty. On average, it'll take just under eight hours to fully charge your car from empty (depending on the size of its battery).

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Hive Alfen EV Charger installed on an exterior brick wall
Smartphone lying down showing EV charging controls on the Hive app, on a white background Smartphone lying down showing EV charging controls on the Hive app, on a white background
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The Hive App

Hive is one of the highest rated smart home apps in the UK. Use it to control our smart devices from wherever you are.

*

We make life easier


One app for everything

Control your whole home, including Hive EV Charging, with our app.

Technology you can trust

With 1.9 million homes and counting, we’re one of the UK’s leading smart home providers.

Connects easily with everything

Hive devices are designed to work with Amazon Alexa, Google Assistant and Siri so it's simple to make your home smart.

EV Charging specifications
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Features

Fast 7kW charging (single phase)

Tethered version:

Cable attached to charger (Type 2)

Untethered version (sometimes known as an universal charger):

Charger has a Type 2 socket but does not come with a cable attached. Cable required separately.

Cable Options

Tethered version:

5m or 7.5m available

Untethered version:

Cables can be purchased separately as an optional extra – 5m or 10m options available (Type 1 or Type 2)

Size

Width: 240mm

Height: 370mm

Depth: 130mm

Power Supply

Mains powered

Connectivity

Mobile (GPRS)

System Requirements

Internet connection recommended: 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

Hive app download (iOS or Android)

Usage

For outdoor and domestic use

Frequently asked questions
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What is a standard installation?
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Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas engineer:

  • 7.4kW Alfen Eve Single S-line charger attached to an accessible external wall

  • 10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)

  • 1 external wall breakthrough

  • Matt:e O:Pen and load management / curtailment device fitted internally

  • 3-year warranty on the charger and installation

If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.

We'll also submit the Distribution Network Operator (DNO) application on your behalf.

> Find out more about what happens on the day of your install

How will I know if I am having a ‘standard’ install?
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British Gas will conduct a no obligation virtual survey of your home so we will know if it's suitable for a standard installation. If your home requires additional works before a charger can be installed, British Gas will provide you with a quote detailing what needs doing, along with the associated costs. If you choose not to go ahead, we can cancel your order and will refund your deposit.

I'm an installer. What should I know before completing the installation?
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You must:

  • Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work

  • Complete the installation in accordance with:

    • Alfen's Eve Single S-Line Installation & User Manual

    • Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations

    • Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.

  • Provide the following to the user or property developer after the installation:

    • BS7671 Electrical Installation Certificate

    • DNO approval or acknowledgement

Is the charger controlled via Wi-Fi or a mobile network?
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The Hive EV charger is connected via a GPRS mobile network - this means if your internet is down or Wi-Fi signal is poor, you’ll still be able to connect to your charger. If you live in an area with poor mobile signal, please flag this during the Virtual Home Check. We’ll then be able to advise if Hive EV charging is the right solution for you.

What is a Matt:e R or Matt:e T device?
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The Matt:e device measures the voltage of your EV charge point to make sure it stays within a pre-set, safe operating limit. If the Matt:e device detects voltage outside of this range, it may result in a loss of effective earth. If this happens, the Matt:e device will disconnect the charger to ensure that customers are not at risk.

What is a Load Management Device?
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A domestic property has a maximum load allowable by the Distribution Network Operator (normally 60, 80 or 100 amps). Where you can’t upgrade the allowable load of the home further, an electrical services upgrade or Load Management Device is needed.

Getting a Load Management Device allows you to install an EV Charger when you would otherwise be unable to under the normal allowable load.

What is a DNO and how can I tell who my DNO is?
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DNO stands for Distribution Network Operator. These are the organisations who are licensed to distribute electricity in the UK. DNOs own and operate the system of cables, towers and substations that bring electricity from the national network to our homes and businesses.

You can find out who your local DNO is by typing in your postcode on the Energy Networks website.

What do the DNO need to know about my charger installation?
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All electric vehicle charge point installers need consent from the Distribution Network Operator. As such, British Gas must report planned electrical work to gain permission to add more electrical load to the area.

Our team will calculate the increased load your EV charger will need in your home and therefore your local area. Depending on your home we may need to check in advance if that is okay with DNO, although in many cases we can do this after the installation. We’ll handle this for you, but for some customers, they may need to do an additional assessment or even upgrade work to make sure we can fit the EV charger. We’ll keep in contact with the DNO on your behalf during this time and help get this done as quickly as possible.

How long will it take for my charger to be installed?
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Once we've completed your virtual home check, it usually takes 2-4 weeks for your EV charger to be installed. This is because we need to apply to your local Distribution Network Operator for permission to connect their network.

Standard installations usually take around 2.5 hours on installation day, but this can vary according to each home.

What happens on the day of my install?
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We’ll agree a date with you for your installation and confirm this by email along with the time when the engineer will arrive. Installation can time vary, but please allow around half a day. The engineer will call ahead to let you know they’re on the way.

To make sure your install goes ahead smoothly, its best to carry out these checks before the engineer arrives:

  • If you don’t already have the Hive app, we would advise you download it prior to the installation day to your smart phone or device as the engineer will talk you through how we pair your new charger to the app.

  • Make sure someone over 18 is available to meet our engineer, answer any questions and stay with them throughout the appointment.

  • The engineer may need to switch off your electricity supply to install your charger. So, it's a good idea to switch off any appliances or electronic equipment that may be affected, including any household alarms, before we start your installation.

  • Make sure there's clear access to the area where you want the charger installed. For example, we'll need to access any locked gates or cupboards.

  • Please make sure young children and pets are kept safely out of the way.

The Engineer will also check any additional work that has has been completed by a third party as we'll need to check it before we install your charger. If our engineer finds anything that needs further investigation during your appointment, they'll let you know what needs to happen next before we continue with your installation.

What if I need to change the date of my installation?
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If you need to reschedule, please call our EV team on 0333 202 1054* (you can find our latest opening hours here) and they'll help you arrange an alternative date.

Is there a warranty on the charge point?
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Yes, we provide a British Gas backed warranty on the charger and installation. Full details can be found in the Warranty section of our Hive EV Charging Installation Terms & Conditions.

> View Hive EV Charging Installation Terms & Conditions (PDF 139KB)

EV Charging installation
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What is a standard installation?
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Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas engineer:

  • 7.4kW Alfen Eve Single S-line charger attached to an accessible external wall

  • 10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)

  • 1 external wall breakthrough

  • Matt:e O:Pen and load management / curtailment device fitted internally

  • 3-year warranty on the charger and installation

If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.

We'll also submit the Distribution Network Operator (DNO) application on your behalf.

> Find out more about what happens on the day of your install

I'm an installer. What should I know before completing the installation?
icon-plus

You must:

  • Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work

  • Complete the installation in accordance with:

    • Alfen's Eve Single S-Line Installation & User Manual

    • Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations

    • Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.

  • Provide the following to the user or property developer after the installation:

    • BS7671 Electrical Installation Certificate

    • DNO approval or acknowledgement

[1] 50% off the Hive Heating Plus annual plan and up to 20% off other selected products. Offers cannot be used on pre-existing orders or in conjunction with any other offer. Offer ends 30th November 2022. Terms, conditions and exclusions apply – see hivehome.com/terms.
[2] Offer only applies to the EV charger only option without installation. Offer cannot be used on pre-existing orders or in conjunction with any other offer. Offer ends 30th November 2022. Terms apply - see hivehome.com/terms.
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