Hive Thermostat

+ per year for Heating Plus[2]
+ per month with [2]

Our award-winning Hive Thermostat is the UK’s favourite smart thermostat and works seamlessly with your existing heating system. Control it with your voice or from your phone. So wherever you are, you can set schedules, get alerts if you leave the heating on and save up to £110 a year by never heating an empty home.[1]

Please note: product images are for illustrative purposes only and may vary from the actual product supplied.

Covid-19 Safe Installation
Do you have a hub? What's a Hub?
No +£80+£50
Yes, I am an existing customer

Important: Please try to answer the questions below as accurately as possible – this will determine if we can offer you pro installation. If you answer incorrectly, we can’t guarantee a successful pro installation.

Do you have a separate hot water tank? Not sure?
No
Yes
Do you have an external programmer or thermostat? Not sure?
No
Yes
Do you have multizone heating? Not sure?
No
Yes
Installation What's Pro install? Important information about self install
Pro Install (currently unavailablerecommended+£70+£100
Self Install
Quantity
Out of stockFREE standard delivery - 3 to 5 business days

Control your home hands free

Our devices work perfectly with Amazon Alexa, Google Assistant and Siri. Turn up the heating, find out what the temperature is and so much more. All with your voice.

Alexa in the background with speech bubbles on the right in text stating: 'Alexa, turn the heating up to 21 degrees"

Your heating in your hand

Our app gives you control of every aspect of your heating. Turn it up, down, on or off, set schedules and get notifications if you accidentally leave it on when you head out.

Image of Hive app opened on smartphone on the left. On the right of image, it has a hand holding the smartphone with the Hive app open with coffee in the background. In the middle, the image has a 20 degrees temperature logo overlay in circle.

A smart way to save even more

Managing your heating from wherever you are means it’s easy to make sure you’re only heating your home when needed. So you could save up to £110 per year[1].

A smart thermostat you can trust

Our smart thermostat is one of the most popular in the UK and the Hive app is one of the highest rated smart home apps in the UK.

Boost your heating with a tap

If your home isn’t as warm as you want, boost your heating or hot water so you get cosy quickly. You don’t have to worry about turning it off – it does that automatically.

Room-by-room control

Our smart thermostat helps you heat your whole home. But with Hive Radiator Valves you can make sure the temperature’s just right in every individual room too.

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The Hive App

Hive is one of the highest rated smart home apps in the UK with 4 stars* from over 70,000+ customer reviews. Use it to control our smart devices from wherever you are.

*Average rating taken from the App Store and Google Play

Hive works with what you have

Voice control and more

We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.

Discover

Installation

To install the Hive Thermostat, you need to be competent in electrical wiring and DIY. We recommend finding a local tradesperson with the expertise.

View our installation guide to find out more.

View guide Pro install

Warranty

Mother and daughter dressed in winter clothes and walking into their home Mother and daughter dressed in winter clothes and walking into their home

Upgrade Warranty

Hive Heating Plus subscription

Upgrade to Hive Heating Plus for £3.99 per month and get ongoing warranty on all your Hive Heating products plus new features within the Hive app.

Discover Hive Heating Plus

Standard Warranty

All Hive products come with 1 year hardware warranty as standard.

Hive Thermostat specifications
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Features

Manage your heating and hot water from anywhere using the Hive app

Add more thermostats to control up to 6 zones of heating if you have an existing multizone heating system

Frost protection protects your pipes from freezing in winter

Geolocation reminds you to switch off the heating if you’ve gone out and left it on

Holiday mode lets you manage your heating while you’re away

Works with Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT

Group with other Hive devices to create a smart home

Compatibility

Most gas and LPG boilers

Oil boilers if they have an existing thermostat or programmer

Electric boilers with standard room thermostat and / or programmer

Size

Thermostat:

Width: 95.9mm

Height: 95.9mm

Depth: 46.2mm (inc. dial) / 31.4mm (exc. dial)

Receiver:

Width: 90mm

Height: 90mm

Depth: 36.8mm

Weight

Thermostat:

265g (inc. batteries) / 172g (exc. batteries)

Single Channel Receiver:

159g (inc. back plate)

Dual Channel Receiver:

166g (inc. back plate)

Power Supply

Thermostat:

4 x AA batteries (included)

Receiver:

230V mains

Connectivity

Zigbee

System Requirements

Internet connection recommended: 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

Hive app download (iOS or Android)

Usage

For indoor use only

What’s in the box
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Hive Active Heating

Thermostat

Hub

Receiver

4 x AA batteries

User guide

Frequently asked questions
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Which heating systems / boilers are compatible?
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Gas & LPG

Hive Thermostats are compatible with most UK gas and LPG central heating systems and our professional installation engineers are trained to work on both.

Oil boilers

Hive Thermostats works with most oil boilers and, if you have an existing conventional thermostat or programmer, it can replace either. If you have existing intelligent oil boiler heating controls that modulate your heating, the thermostat will not replace this functionality. As for installation, our engineers don’t install the thermostat on oil boilers so we recommend contacting an OFTEC-qualified engineer for help.

Electric boilers

If your boiler works with a standard room thermostat and / or programmer then a Hive Thermostat can control it. However, the thermostat doesn’t work with storage heaters or individual plug-in electric room heaters.

Other systems

Unfortunately our engineers can't install a Hive Thermostat on solid fuel boilers (such as biomass systems or coal) and heat pumps. We are yet to complete our testing on these systems and therefore can’t yet guarantee compatibility.

In the unlikely event that the thermostat cannot be installed in your home, you can receive a full refund for your purchase (this is valid for 14 days from the point you receive the product or the day of your installation).

What types of heating control systems and boilers are incompatible with Hive Active Heating?

Control systems

Honeywell SmartFit Controls: this system, sometimes installed to control gas and LPG boilers, is part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the SmartFit controls first including all electrically operated valves.

Vaillant VR 65 Control Centre: this is an external controller fitted to some compatible Vaillant boilers. It’s part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the Valliant external controller.

Boilers

Hive Active Heating is compatible with most boilers, but it is incompatible with the following models:

  • Worcester Bosch ICC2 - ZWBR 11-37A (GC number: 4710810)

  • Worcester Bosch *C*RD 537i (GC number: 4710811)

  • Worcester Bosch *C*RD 542i (GC number: 4710812)

  • Worcester Bosch Greenstar HE Plus - ZWBR 7-28A (GC number: 4731156)

  • Worcester Bosch Greenstar HE Plus - ZWBR 11-35A (GC number: 4731157)

  • Worcester Bosch *C* Greenstar 30 HE Plus Combi (GC number: 4731175)

  • Worcester Bosch *C* Greenstar 35 HE Plus L Combi (GC number: 4731176)

  • Worcester Bosch *C* Greenstar R 30HE Plus (GC number: 4731179)

  • Worcester Bosch *C* Greenstar R 35HE Plus (GC number: 4731180)

  • Worcester Bosch *C* Greenstar R 40HE Plus (GC number: 4731181)

All other boilers are, to the best of our knowledge, compatible with Hive Thermostats. If you'd like clarification on this, an engineer would be able to tell you. Don’t forget we have a 14-day return policy if you want to change or return your thermostat.

How are Hive Thermostats powered?
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Our wireless thermostats (SLT3/3b/3c) are powered using 4 x AA batteries.

Our wired thermostat uses 3 x AA batteries.

Can I control heat in different rooms or floors?
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Yes. If you want your upstairs warmer than your downstairs, or this room cooler than that room, you can set different temperatures in different rooms and/or floors with Hive Multizone.

You’ll need different thermostats for the areas you want to vary the heating in. Just buy your first thermostat (this comes with Hive Hub) for your main heating zone, then upgrade to Hive Multizone. The Hive Multizone kit contains an extra thermostat and receiver allowing you to control the heat in different areas of your home.

To install Hive Multizone you would need an existing multi-zone set up within your home or have the relevant work done in your home. You can find out more about multi-zone heating by clicking here, or you could always book an engineer visit to find out more.

Does the thermostat work with underfloor heating systems?
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Hive Thermostats can be used to support wet underfloor heating systems (which provide heat using pipes) but they do not currently support electric underfloor heating systems.

The heat produced from underfloor heating ensures an even distribution of heat in rooms, so it’s one of the most energy-efficient ways to heat your home.

Can I control hot water with the thermostat?
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Yes, if you have a conventional heating system (i.e. a separate hot water tank heated by your boiler) you can control your hot water with the thermostat. Hot water can be controlled within the Hive app by selecting Hot Water in the app dashboard.

You can’t control your water temperature with the thermostat but you can turn your hot water on or off, set a schedule or boost it (which turns the hot water on for 1-6 hours).

Hive Hint: You can usually set the temperature of the hot water directly on your tank.

Can I install the thermostat myself?
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To install the thermostat, you need to be competent in electrical wiring and DIY. We would recommend finding an experienced local tradesperson.

> View our install guide to find out more

Where should the thermostat be placed?
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Your thermostat will work best when fixed to a wall about 1.5m off the ground, away from heat sources and out of direct sunlight. You can also use the thermostat stand (available separately) to position it on a table or shelf within your home.

> View our install guide to find out more

Will the thermostat still work if my WiFi loses connection?
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If your internet connection goes down, your Hive Thermostat will continue to work with your thermostat switching your heating on and off as normal. However, you won’t be able to control your heating using the Hive app until your internet comes back online.

If your Hive Hub gets switched off, your thermostat may be unable to talk to the receiver. In this case, your heating will switch off but you can temporarily switch it on by pressing the heating button on the front of the receiver.

Does the thermostat work with other Hive devices?
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Yes, you can connect your thermostat with other Hive devices using the Hive app – for example you can boost the heating when a Hive Motion Sensor detects movement.

You can also operate your thermostat and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

Does this product work with voice control?
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Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

What devices can I get the Hive app on?
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You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.

What are your delivery options?
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Free standard delivery is included when spending over £50 (3 - 5 business days).

Order before 12:30pm Monday - Thursday and get next day delivery for £5.

Once ordered, you can track your order online.

> Track your order

Can I return this product?
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Yes.

If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).

If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.

You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.

What's the warranty period?
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Hive products come with a 1-year standard warranty.

If you want to increase your warranty, you can join Hive Heating Plus for £3.99 per month and get ongoing warranty on your Hive thermostat and radiator valves.

> Learn more about Hive Heating Plus

[1] Savings based on annual energy consumption of 16,489 kWh (at £0.0354 per kWh). Carbon saved per year: 674.2 Kg CO2e​.
[2] Offer available to new Hive Heating Plus customers only. Offer cannot be used on pre-existing orders or in conjunction with any other offer. Terms apply - see hivehome.com/terms?cid=ref.cid_tool%3Doth.cid_ctype%3Dpaid.cid_cname%3Doutreachp3.cid_period%3Dq4.cid_details%3DStacey_Sheppard.
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