Please contact us if you have any questions
or complaints about any product
You can do that by email at or visit hivehome.com. You can also contact us by calling our customer service team on 0333 202 9614. We are open 8.00am – 9.00pm Monday to Sunday and calls cost no more than 01/02 numbers.
If you have a complaint about products bought from us online, then alternatively you can visit the European Commission’s online dispute resolution platform which will help route your complaint to us. For more information, visit ec.europa.eu/consumers/odr.