Hive View
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Protect your home with our smart indoor camera. The moment it detects people, motion or sound, it starts recording and sends a notification to your smartphone, tablet and Apple Watch.
Livestream and record day or night in full 1080p HD, talk to people and pets with two-way audio.
Best value -
€39
per year
€3.99
per month
Best value -
€59
per year
€5.99
per month
Best value -
€99
per year
€9.99
per month
Check in from anywhere
Away from home? Use our smart indoor camera to livestream your living room. Say hi to the family or pets with two-way audio.
Livestream in high definition
See the full picture with crisp 1080p full HD video and a wide-angle 130° lens. And get a closer look with up to 8x digital zoom.
Focus on the areas that matter
Our indoor camera automatically records when it detects people, sound or motion up to 60ft away during the day. And you can choose specific areas you want to cover – like your front door, but not the entire room.
Clear as day, even at night
Hive View has built-in night vision that detects people up to 15ft away. So your home is monitored all through the night, as well as during the day.
A great experience
With 4.5 stars* from over 65,000 customer reviews, our app is one of the highest rated in the UK. Use it to seamlessly control all our smart devices, Phillips Hue Lights and more.
*Average rating taken from the App Store and Google Play
Product specifications
Features
130° wide-angle lens
Powerful dual-core processor
Up to 8x digital zoom
Detachable magnetic camera cube
Multiple installation options using the magnetic base and included wall mount kit
Manual pan and tilt options
Weatherproof
Hive View is not suitable for outdoor use, only use indoors
0-35°C operating temperature
Dimensions
Width: 8.8cm
Height: 13.7cm
Depth: 8.8cm
Weight
182g (without base plate)
Monitoring
Motion and sound detection - plus person detection with thumbnail image notifications
Adjustable sensitivity settings
Download recordings to your iOS or Android devices
Video Recording
Up to 1080p full HD video
15ft auto night vision
60ft daytime vision
Dedicated video analytics chip
Audio
Microphone
Speaker
Power Supply
Mains powered + rechargeable battery
USB Port
AC power adaptor, Input: 100-240V, 50/60Hz, Output: 5.0V - 5.5V, 2.5A
Removable pins type G (UK), A (US), & C (EU) all included
3m USB power cable
2100 mAh Li-ion built-in rechargeable battery
Connectivity
Wi-Fi enabled. 2.4GHz Wi-Fi (802.11 b/g/n)
Bluetooth enabled. BLE, Bluetooth 4.1
System Requirements
Internet connection recommended - 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
802.11b/g/n Wi-Fi wireless router
Bluetooth 4.1
Thumbnail image notifications require iOS 10 or later on iOS devices
Hive app download (iOS and Android)
Usage
For indoor and domestic use
What's in the box
Self install ready
Hive View camera
Base plate
Screws
Wall plugs
3m power cable and power supply
Frequently asked questions
How secure is my data?
Yes. We have robust security measures in place to protect your personal information and stop anyone accessing your Hive View or Hive View Outdoor camera.
Every Hive View and Hive View Outdoor camera is secured using a unique certificate to prevent unauthorised access.
Your videos are uploaded securely online using the latest industry standard protocols (TLS 1.2 and higher) and encrypted using the latest standards (AES-128). The videos and the encryption keys are held in separate secure areas.
Videos are transferred encrypted to the Hive app which then decrypts the video while playing. This means that videos are never available to play in un-encrypted format.
We delete all videos that we don't need to store and that are no longer available in your Hive app.
If you cancel your Hive online account or remove Hive View or Hive View Outdoor from it, we delete all videos that have been recorded.
Your Hive View or Hive View Outdoor camera is uniquely linked to your Hive online account. This means no other user can add your camera to their account. Hive View must be removed from the current account before it can be added to another one. So, if your camera is stolen, it cannot be used by anyone else.
Is the camera weatherproof?
No, the Hive View camera is only suitable for indoor use.
How does the camera know when to record?
When motion, people or sound are detected, Hive View and Hive View Outdoor record a video from 5 seconds before to 10 seconds after the activity event ends.
If another event is detected during recording, the recording extends.
The recording finishes after 10 seconds of no activity.
After 10 minutes the recording will finish, and a new recording will begin if activity continues.
If the camera loses network connection, the camera will continue recording video until that event ends, up to a maximum of 10 minutes. It will then not record any further events until the camera is back online.
Hive View and Hive View Outdoor will only record when:
switched on at the unit and connected to broadband
camera monitoring is on
motion, person or sound detection is turned on.
Recordings can be accessed at any time, whether the camera is online or offline.
This excludes recordings that started but didn't finish before the camera went offline.
It also excludes recordings outside your 30-day camera history (if you have Hive Video Playback membership) or 24 hours earlier (if you have standard 24-hour playback).
How much storage do I get with the camera?
The camera comes with standard 24-hour camera storage.
Or you can upgrade to 30-days of video storage for £3.99 per month.
How loud is the built-in speaker?
The built-in speaker is 0.5W/8 Ohm.
How far can the camera detect motion during the day and night?
Up to approximately 60ft (20m) in daylight, and up to 15ft (5m) at night. This is dependent on how the camera is positioned.
Does the camera have any lights?
Yes, the camera has several lights built in:
IR LEDS for night vision.
Ring lights for status (off in normal operation), indicator for operation (green normally, flashes green when recording/streaming). These lights can be turned off via the camera’s settings using the Hive app.
How is the camera powered?
The camera is mains powered. Plug in the micro-USB connector provided and plug it into a plug socket inside your home.
In addition, the camera can also be detached from the stand, with a 2100 mAh Li-ion built-in rechargeable battery providing up to 1 hour of recording time. When the battery is attached to the stand, it will recharge the battery.
Where should the camera be positioned or installed?
Try to avoid reflective surfaces impinging on the image (these may be different day and night) as well as placing it in direct sunlight. Avoid positioning next to lights, windows or mirrors as this will affect night vision and be mindful of objects such as lamps or furniture impairing your view.
How is the camera mounted and secured?
The base is attached simply to the camera magnetic pins. Simply clip together and position on a table or window ledge. The magnetic base allows you to easily adjust the angle of the camera whilst holding your camera securely in place.
How does the camera connect to the app?
The camera connects using your home WiFi to the Hive Cloud Services which manage communication with the app.
What happens if the camera loses its WiFi connection?
If your Hive View or Hive View Outdoor loses WiFi connectivity, the app will notify you that the camera is offline. The camera will not monitor or record events until your broadband connection is restored.
If your camera was recording before it lost its WiFi connection then you'll be able to view this video clip in the Hive app, up until the moment the camera went offline.
Does the camera work with other Hive devices?
Yes, you can connect your camera with other Hive devices using the Hive app. You can also operate your camera and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
Does the camera work with voice control such as Amazon Alexa, Google Assistants and Siri?
Yes, you can use your camera and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What are the delivery options?
Free standard delivery included when buying this camera (2-3 days).
Order before 12pm for next-day delivery for £5.
Please note: delivery times are currently affected due to the COVID-19 pandemic.
Once ordered you can track your order with our Delivery Tracker.
Can I return this product?
If you have purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive device and you’d like to return it, you’ll need to let us know within 14 days from installation.
Contact us on web chat and we’ll provide you with a returns number and send you a returns label. All you need to do is print it out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What is the warranty period?
The camera comes with a 1-year standard warranty.
You can join Hive Live for £2.99 per month and get ongoing warranty for your camera and all your Hive products.
30-day HD video storage
Upgrade to 30-day HD video storage from €3.99 per month so you can easily filter, scroll back in time and see camera events over the last 30 days.
1080p HD wide-angle video
Download and share
Quick filter and browse history
30-days of video stored securely in the cloud from €3.99 per month