Hive Hub 360

As well as connecting your Hive devices, the Hive Hub 360 detects important sounds around your house like your smoke alarm and sends you a notification.

It’s our most advanced hub yet.

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Hear your alarm from your phone

Featuring 360° audio detection, the Hive Hub 360 senses if a smoke or carbon monoxide alarm goes off, records it and sends you a notification.

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Know if there’s a break-in

Your Hive Hub 360 detects and records sounds like glass windows breaking and will send you a notification so you can hear what's happened.

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What’s the dog barking about?

You can also set your Hive Hub 360 to pick up dogs barking. Then you can listen in and hear whether they’re in trouble, barking at a stranger or just being noisy.

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Get your Hive devices working together

The Hive Hub 360 is our most advanced hub and connects your Hive devices over a secure, dedicated network so they work brilliantly together.

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Designed to live anywhere

Hive Hub 360 connects through WiFi so you don't need to plug it into your router. It's also beautifully designed, comes in two colours and will fit seamlessly into your home.

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The Hive App

Hive is one of the highest rated smart home apps in the UK with 4.1 stars* from over 68,000+ customer reviews. Use it to control our smart devices from wherever you are.

*Average rating taken from the App Store and Google Play

Hive works with what you have

Voice control and more

We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.

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Hue
Google-home
Homekit
Amazon
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Installation

Simply connect your Hub 360 to your WiFi network, create your Hive account online or on the app, and you’re ready to start connecting smart devices.

View guide

Warranty

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Upgrade Warranty

Hive Live subscription

Upgrade to Hive Live for €3.49 per month and get ongoing warranty on all your Hive products.

Discover Hive Live

Standard Warranty

All Hive products come with 1 year hardware warranty as standard.

Hub 360 specifications
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Features

Our next generation hub

WiFi connection to router to enable central placement in home

Push and email notifications

7 day event log and audio clip history

LED light ring

Size

Width: 81.5mm

Height: 130.5mm

Weight

320g

Monitoring

Smoke and CO alarm

Glass in windows and doors breaking

Dog barking

Audio

Microphone with sound detection capability

Power Supply

Mains powered

AC power adaptor: input 100-240V, 50/60Hz, output 5.0V - 5.5V, 2.5A

Connectivity

WiFi enabled: 2.4GHz Wi-Fi (802.11 b/g/n)

Bluetooth enabled: BLE, Bluetooth 4.1

Zigbee

Security

Encrypted audio clips stored securely online using AES-128 encryption

Secure web transfer using TLS

System Requirements

Internet connection: recommended 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

802.11b/g/n WiFi wireless router

Bluetooth 4.1 / Bluetooth LE

Hive app download (iOS or Android)

Usage

For indoor use only

What's in the box
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Hub 360

Hub 360

Power supply 1 x adaptor pins (EU)

USB power cable

User guide

Frequently asked questions
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What does the Hive Hub 360 do?
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The Hive Hub 360 is our most advanced hub yet and connects to your broadband router via WiFi. It detects sounds around your home and sends you a notification for:

  • Smoke alarm / carbon monoxide alarm within 10m

  • Glass in windows or doors breaking within 6m

  • Dog barking within 5m

Please note: sounds will be picked up "in the same air" i.e. if there are no doors shut between the sound source and the hub or between different buildings.

The Hive Hub 360 also:

  • Records sounds and lets you listen to them in the Hive app

  • Connects through WiFi and can be placed anywhere in your home

  • Keeps your Hive devices working together if your broadband goes down

Why do I need a Hive Hub 360?
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The Hive Hub 360 connects your Hive devices to the Hive app using WiFi. If the Hive Hub 360 is not connected to your Hive devices you won't be able to control them remotely via the Hive app. If it’s not paired with a Hive Hub 360, Hive Active Heating will only work in standalone mode (offline control).

Hive View and Hive View Outdoor don't require a Hive Hub 360 as their functions differ from all other Hive products.

Do I need a new hub for additional Hive products if I already have one?
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No, you can set up your Hive products on your existing hub.

Does this product work with voice control?
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Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

What devices can I get the Hive app on?
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You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.

What are your delivery options?
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Free standard delivery is included when spending over £50 (2 -3 business days).

Order before 12:30pm Monday - Thursday and get next day delivery for £5.

Once ordered, you can track your order online.

> Track your order

Can I return this product?
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Yes.

If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).

If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.

You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.

What's the warranty period?
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Hive products come with a 1-year standard warranty.

If you want to increase your warranty, you can join Hive Live for €3.49 per month and get ongoing warranty on your Hive products.

> Learn more about Hive Live

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