Hive Heating Plus

6-months free, exclusively for British customers[1]

Then £3.99 per month, free cancellation at any time
per year
per year or per month [1]

There’s a lot to like about Hive Heating Plus. It helps you reduce your bills, monitor your heating efficiency 24/7 and lower your carbon footprint. You’ll also get an extra 10% off Hive products and home repairs, plus extended warranty on your Hive heating devices.

In order to be eligible for Hive Heating Plus you will need a Hive Active Heating thermostat*

*Please note, Multizone setups and first generation hubs do not currently support Hive Heating Plus.

Do you own a Hive Active Heating Thermostat?
Yes
No

Frame colour:

Frame only fits thermostats sold before August 2021.

Payment options
£39.90 per year
£3.99 per month- 1 month free

A smart way to save even more

With our award-winning Hive thermostat, you could save up to £110 per year. Combine it with Hive Heating Plus and this could go up by an extra £48 during the cold months.

Please note: multizone setups and first-generation hubs don’t support Hive Heating Plus.

Set your target and start saving

Our Hive Heating Plus service will show how much you’re likely to spend on heating based on your past usage. Tell us how much you’d like to save and we’ll help you set up a monthly budget.

Stay in control of your spending

Get weekly updates on how you’re tracking against your budget and get personalised tips to help you stay within it. See your savings stack up in the Hive app!

Be prepared whatever the weather

If cold weather is forecast, the Integrated Weather feature will let you know. It’ll provide you with tips to prepare including what heating schedule is best for your home. It will also tell you how the weather might affect your budget.

Spot potential problems and get them sorted

Hive Heating Plus comes with our Heating Efficiency Monitor. This monitors your heating 24/7 and notifies you if anything’s out of the ordinary. Get early visibility of any problems, like a build-up of sludge in your radiator, so you can get things fixed quickly.

Unlock powerful usage trends

Using our Hive Heating Plus service, you can see weekly and yearly overviews of your usage and how changes in behaviour impact your spending with Cost View. Plus, with Integrated Weather, you can see how changes in the outside temperature affect your consumption and how long it takes your home to heat up.

Extended warranty for your thermostat and radiator valves

Get peace of mind knowing that, as long as you subscribe to our Hive Heating Plus service, your Hive heating products are covered for the long-term.

10% off all Hive products – and Local Heroes!

Save on all Hive products with a 10% discount, plus free delivery.

Save on all home repairs with a 10% discount on Local Heroes (a booking platform for local tradespeople, backed by a 12-month warranty from British Gas).

Get alerts via SMS as well as app notifications.

Summary of features

Unlock all the heating features from your app with Hive Heating Plus

Hive Heating Plus

Hive Thermostat Only

Temperature Control icon-tick icon-tick
Schedules icon-tick icon-tick
Frost Protection icon-tick icon-tick
Voice Control icon-tick icon-tick
Boost icon-tick icon-tick
Geolocation icon-tick icon-tick
Heating History: Day View icon-tick icon-tick
Heating History: Week/Year View icon-tick icon-close
Heating History: Cost/Integrated Weather icon-tick icon-close
Personalised Budgets & Status Tracker icon-tick icon-close
Savings Tracker icon-tick icon-close
Energy Saving Tips icon-tick icon-close
Heating Efficiency Alerts icon-tick icon-close
Extended Warranty icon-tick icon-close
10% Hive Discount (w/ Free Delivery) icon-tick icon-close
10% Local Heroes Discount icon-tick icon-close
SMS notifications icon-tick icon-close
icon-hive

The Hive App

Hive is one of the highest rated smart home apps in the UK with 4.1 stars* from over 68,000+ customer reviews. Use it to control our smart devices from wherever you are.

*Average rating taken from the App Store and Google Play

Frequently asked questions
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Will this work with my type of boiler?
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Heating Cost Tracker uses gas smart meter data, which requires you to have a gas boiler. We plan to extend support to cover all boilers compatible with Hive Active Heating over time. Heating Efficiency Alerts works with any type of heating system.

Will this work in my multizone setup with Hive Radiator Valves?
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Heating Cost Tracker and Heating History features don’t support Hive Radiator Valves at this time but it's something we’re looking at in the future. Please send us an email to hiveheatingplus@hivehome.com if this would be of interest.

Heating Efficiency Alerts will work in your home if you have Hive Radiator Valves but will not work if you have a multizone heating setup.

What data do I need to provide and why?
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We need to access your energy data in order to understand your energy usage and current tariff. This allows us to present your heating usage in pounds and pence and is customised to you personally. We also access your smart meter data in order to calibrate your spending forecast against your actual usage.

We use your address information to get localised weather forecasts for your home, to provide spending estimates based on your heating schedule and outside temperature.

At some point during your subscription, we may also ask you to tell us a bit about your home, e.g., building type, number of bedrooms, age or other. This information will let us further tailor specific insights and recommendations for your home.

How long does it take to calculate my forecast?
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For most homes, we’ll be able generate a forecast within seconds after we’ve linked to your energy account but it can take up to 24 hours.

We’ll notify you of progress in the Hive app.

What's the difference between Boiler IQ and Hive Heating Plus?
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Heating Efficiency Alerts uses your thermostat data to help ensure your home is warming up efficiently. When it recognises your home isn’t heating as efficiently as it normally does, it’ll help you find out why and offer some simple steps to resolve this.

Boiler IQ is a device that continuously monitors your boiler 24/7 and alerts you when your boiler fails to produce heat or hot water.

If you have both Hive Heating Plus and Boiler IQ, we’ll be managing the alerts to make sure you don’t receive duplicate alerts. If that happens, please let us know.

How much does Hive Heating Plus cost?
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Hive Heating Plus costs £3.99 per month. You can pay on a rolling monthly contract with no minimum commitment. For customers who are new to Hive Heating Plus, you can try the service for free for one month. After this free trial, a payment of £3.99 will then be taken at the beginning of each subsequent month.

You can also buy an annual membership for £39.90. You’ll be charged at the start of the subscription period and then at the start of each subsequent 12-month period.

How can I cancel my Hive Heating Plus Subscription?
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Please contact us if you want to cancel your Hive Heating Plus subscription.

When you cancel, you’ll not be charged from the start of the next period you have subscribed for (i.e., the start of the next month if you subscribe monthly. Or the start of the next 12 months if you have an annual subscription).

We can’t provide refunds for the period you have already been charged for.

[1] Offer available to new Hive Heating Plus customers only. Offer cannot be used on pre-existing orders or in conjunction with any other offer. Terms apply - see hivehome.com/terms.
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