Hive View

+ per year per month for {{ playbackPriceText }}
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Protect your home with our smart indoor camera. The moment it detects people, motion or sound, it starts recording and sends a notification to your smartphone, tablet and Apple Watch.

Livestream and record day or night in full 1080p HD, talk to people and pets with two-way audio.

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30-day HD video storage What's HD Storage? | What's HomeShield Plus?
Best value + £39  per year
+ £3.99  per month
24-Hours, Free
Best value + £59  per year
+ £5.99  per month
24-Hours, Free
Best value + £99  per year
HomeShield Plus + £9.99  per month
24-Hours, Free

Tip: Select HomeShield Plus above and try it for FREE for 30 days!

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Check in from anywhere

Away from home? Use our smart indoor camera to livestream your living room. Say hi to the family or pets with two-way audio.

Livestream in high definition

See the full picture with crisp 1080p full HD video and a wide-angle 130° lens. And get a closer look with up to 8x digital zoom.

Focus on the areas that matter

Our indoor camera automatically records when it detects people, sound or motion up to 60ft away during the day. And you can choose specific areas you want to cover – like your front door, but not the entire room.

Clear as day, even at night

Hive View has built-in night vision that detects people up to 15ft away. So your home is monitored all through the night, as well as during the day.

Always in the know

The moment our indoor camera detects someone we’ll send a notification with an image of that person to your smartphone, tablet and Apple Watch.

Grab and go

Put Hive View on a shelf or mount it on a wall. And with up to 1-hour of built in battery life, you can grab the camera off its base and easily take it to another room.

Stored securely in the cloud

You can play back, download and share footage from the last 24 hours. Or upgrade to 30-day HD video storage from £3.99 per month.

30-day storage
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The Hive App

Hive is one of the highest rated smart home apps in the UK with 4 stars* from over 70,000+ customer reviews. Use it to control our smart devices from wherever you are.

*Average rating taken from the App Store and Google Play

Hive works with what you have

Voice control and more

We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.

Discover

Installation

Hive View can be installed in a few minutes. Plug it in, power it up and connect it to the Hive app. View our guide to see useful installation hints and tips.

View guide

Warranty

Upgrade Warranty

Hive Live subscription

Upgrade to Hive Live for £2.99 per month and get ongoing warranty on all your Hive products.

Discover Hive Live

Standard Warranty

All Hive products come with 1 year hardware warranty as standard.

Indoor Camera specifications
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Features

130° wide-angle lens

Powerful dual-core processor

Up to 8x digital zoom

Detachable magnetic camera cube

Multiple installation options using the magnetic base and wall mount kit

Manual pan and tilt options

Weatherproof

For indoor use only – not suitable for outdoor use

Operating temperature 0°C to 35°C

Size

Width: 88mm

Height: 137mm

Depth: 88mm

Weight

182g (camera without base plate)

543g (camera with base plate)

Monitoring

Motion and sound detection plus person detection with thumbnail image notifications

Adjustable sensitivity settings

Download recordings to your iOS or Android device

Video Recording

Up to 1080p full HD video

15ft auto night vision

60ft daytime vision

Dedicated video analytics chip

Audio

Microphone

Speaker

Power Supply

Mains powered

USB port

AC power adaptor: input 100-240V, 50/60Hz, output 5.0V - 5.5V, 2.5A

Removable pins

3m USB power cable

2100 mAh Li-ion built-in rechargeable battery

Connectivity

WiFi enabled: 2.4GHz Wi-Fi (802.11 b/g/n)

Bluetooth enabled: BLE, Bluetooth 4.1

System Requirements

Internet connection: recommended 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

802.11b/g/n WiFi wireless router

Bluetooth 4.1

Hive app download (iOS or Android)

Usage

For indoor use only

What's in the box
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Indoor camera

Base plate

Screws

Wall plugs

3m power cable and power supply

User guide

Frequently asked questions
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How secure is my data?
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We have robust security measures in place to protect your personal information and stop anyone accessing your Hive View or Hive View Outdoor camera.

  • Every Hive View and Hive View Outdoor camera is secured using a unique certificate to prevent unauthorised access.

  • Your videos are uploaded securely online using the latest industry standard protocols (TLS 1.2 and higher) and encrypted using the latest standards (AES-128). The videos and the encryption keys are held in separate secure areas.

  • Videos are encrypted to the Hive app which then decrypts the video while playing. This means videos are never available to play in un-encrypted format.

  • We delete all videos that we don't need to store as well as delete all videos that are no longer available in your Hive app.

  • If you cancel your Hive online account or remove Hive View or Hive View Outdoor from it, we delete all videos that have been recorded.

  • Your Hive View or Hive View Outdoor camera is uniquely linked to your Hive online account. This means no other user can add your camera to their account. Hive View must be removed from the current account before it can be added to another one. So if your camera is stolen, it cannot be used by anyone else.

Is the camera weatherproof?
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No, the Hive View camera is only suitable for indoor use.

How does the camera know when to record?
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When motion, people or sounds are detected, Hive View and Hive View Outdoor record a video from 5 seconds before to 10 seconds after the activity event ends.

  • If another event is detected during recording, the recording extends.

  • The recording finishes after 10 seconds of no activity.

  • After 10 minutes the recording will finish and a new recording will begin.

  • If the camera loses network connection, the camera will continue recording video until that event ends, up to a maximum of 10 minutes. It will then not be able to record any further events until the camera is back online.

Hive View and Hive View Outdoor will only record when:

  • Switched on at the unit and connected to broadband

  • Camera monitoring is on

  • Motion, person or sound detection is turned on

Recordings can be accessed at any time, whether the camera is online or offline.

This excludes recordings that started but didn't finish before the camera went offline.

It also excludes recordings outside your 30-day camera history (if you have Hive Video Playback membership) or 24 hours earlier (if you have standard 24-hour playback).

How much storage do I get with the camera?
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The camera comes with standard 24-hour camera storage.

Or you can upgrade to 30-days of video storage for £3.99 per month.

How loud is the built-in speaker?
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The built-in speaker is 0.5W / 8 Ohm.

How far can the camera detect motion during the day and night?
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Up to approximately 60ft (20m) in daylight and up to 15ft (5m) at night.

Please note: this is dependent on how the camera is positioned.

Does the camera have any lights?
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Yes, the camera has several lights built in:

  • IR LEDS for night vision.

  • Ring lights for status (off in normal operation)

  • Indicator for operation (green normally, flashes green when recording / streaming)

These lights can be turned off via the camera’s settings using the Hive app.

How is the camera powered?
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The camera is mains powered.

In addition, the camera can be detached from the stand and with a 2100mAh Li-ion built-in rechargeable battery can provide up to 1 hour of recording time. When the battery is attached to the stand again, it will recharge.

Where should the camera be positioned or installed?
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Try to avoid reflective surfaces impinging on the image (these may be different during the day and night) and try to avoid placing it in direct sunlight.

Avoid positioning next to lights, windows or mirrors as this will affect the night vision and be mindful of objects such as lamps or furniture impairing your view.

How is the camera mounted and secured?
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The base simply attaches to the camera's magnetic pins. Easily clip them together and position on a table or window ledge. The magnetic base allows you to easily adjust the angle of the camera whilst holding your camera securely in place.

How does the camera connect to the app?
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The camera connects to the Hive Cloud Services using your home WiFi. The Hive Cloud Services then manage the communication with the Hive app.

What happens if the camera loses its WiFi connection?
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If your Hive View or Hive View Outdoor loses WiFi connectivity, the Hive app will send a notification telling you the camera is offline. Please note that the camera will not monitor or record events until your WiFi connection is restored.

If your camera was recording before it lost its WiFi connection then you'll be able to view this video clip in the Hive app, up until the moment the camera went offline.

Does the camera work with other Hive devices?
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Yes, you can connect your camera with other Hive devices using the Hive app.

You can also operate your camera and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

Does this product work with voice control?
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Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.

What devices can I get the Hive app on?
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You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.

What are your delivery options?
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Free standard delivery is included when spending over £50 (3 - 5 business days).

Order before 12:30pm Monday - Thursday and get next day delivery for £5.

Once ordered, you can track your order online.

> Track your order

Can I return this product?
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Yes.

If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).

If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.

You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.

What's the warranty period?
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Hive products come with a 1-year standard warranty.

If you want to increase your warranty, you can join Hive Live for £2.99 per month and get ongoing warranty on your Hive products.

> Learn more about Hive Live

Discover Hive HomeShield

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