How can we help you?
Is Hive compatible with other connected home devices?
Our Hive products aren't compatible with other connected home devices yet.
- Can I cancel my Hive order and get a refund? (United States)
- How do I return a product?
- Am I eligible for a rebate for purchasing Hive ENERGY STAR certified products?
- Are Hive products ENERGY STAR certified?
- What do I need to have before I can start using Hive products?
- What's changed in the new Hive app?
- What does Hive Mimic mode do?
- What are Hive Actions?
- Why do I need a Hive Hub?
- Can the Hive Hub use a wireless connection to connect to the internet?
- Can I get next day delivery?
- I can't pair my Phillips Hue Bridge to my Hive Hub, what should I do?
- Can I control my Phillips Hue lights using the Hive app?
- Can I have multiple Hive products set up in my home?
- Do I need a new hub for additional Hive products if I already have one?
- Does Hive have an iPad app?
- Can I control more than one property through the Hive app?
- Do I need a smartphone to use Hive products?
- Are Hive products secure?
- What are Quick Actions?
- How do customers earn money with OhmConnect?
- How do customers connect their Hive Products to OhmConnect?
- How is OhmConnect working with Hive?
- Do Hive products come with a warranty?
- Is the Hive app available on the Apple watch?
- Are there any requirements for the hive app to download onto the Apple watch?
- How many thermostat modes will be available on the Hive app for Apple watch?
- How do customers update the hive app from their Apple watch?
- Why can’t I create a certain Action?