Your thermostat controls both the time and temperature of your heating and your hot water, if you have a hot water tank. You can use your thermostat to adjust your current heating temperature, switch the modes and set a schedule for your heating and hot water.
Smart Linked Thermostat
A Smart Linked Thermostat lets you control both the time and temperature of your heating. By connecting to the internet your Smart Linked Thermostat lets you control this wherever you are.
There are three types of receiver that work with your Hive Active Heating™
- British Gas single channel receiver
- Hive single channel receiver heating only
- Hive dual channel receiver heating and hot water
These receivers enable your thermostat and hub to communicate with your boiler.
The hub allows your thermostat to connect to the internet and be controlled remotely.
Sometimes if the signal between your router and the receiver is not very strong, Hive uses a SmartPlug to boost the signal and extend the range of your system.
Remote heating control
Remote control guide
Help with smartphone apps, and information on how to control your system remotely.Download British Gas remote control help guide
Self help guide
Help if you have a problem with your Remote Heating Control not working as expected.Download British Gas self help guide
Help with how to amend your heating schedule and an overview on various features available.Download British Gas heating help guide
Help with your temperature graphs and how to set up any required temperature alerts.Download British Gas temperature help guide
For reference you can find the installation guide here.
Note: You are responsible for arranging for your Hive Active Heating™ to be installed. This must be done by a fully qualified engineer.