Question

Looking for help with Hive Active Heating™

Below are a series of helpful videos and documents to show you how to use Hive.

Walkthrough for Heating only

Need to know more about Hive? Our web walkthrough will teach you how to make the most of your Hive Active Heating™ system, including heating scheduling, temperature history, notifications and more.

Walkthrough for Heating & Hot Water

Need to know more about Hive? Our web walkthrough will teach you how to make the most of your Hive Active Heating™ system, including heating and hot water scheduling, temperature history, notifications and more.

Hive - How to set your Heating & Hot Water on iOS

Hive - How to set your Hot Water schedule on iOS

Hive - How to set up Geolocation on iOS

Hive - How to set up Temperature Alerts on iOS

How to set your Heating & Hot Water Schedule on Android

How to set up Hot Water schedule on Android

How to set up Geolocation on Android

How to set up Temperature Alerts on Android

Hive Installation - What happens on the day?

Hive - What's in the box? Heating & Hot Water

Hive - What's in the box? Hive Heating only, designed for combi boilers

Remote heating control

Remote control guide

Help with smartphone apps, and information on how to control your system remotely.

Self help guide

Help if you have a problem with your Remote Heating Control not working as expected.

Heating guide

Help with how to amend your heating schedule and an overview on various features available.

Temperature guide

Help with your temperature graphs and how to set up any required temperature alerts.

Installation guide

For reference you can find the installation guide here.

Note: You are responsible for arranging your Hive Active Heating™ to be installed. To ensure your safety installation must be carried out by a fully qualified engineer.