Smart camera security: tips to put your mind at ease

Delivery man holding flowers at the front door of a house with a Hive Outdoor Camera in the corner of the house entrance

At Hive we take personal data protection and data loss prevention very seriously, but completely understand why people worry about a data breach. So in this article we’re going to put your mind at rest. We’ll look at what we do to make sure your Hive camera is completely secure. We’ll also explore handy ways of making sure your internet connection is safe too - and what to do if you think your camera’s been compromised.

How do Hive protect me from hackers?

We encrypt all communication with our website and through our mobile apps using SSL encryption. This is the industry best-practice for data encryption and it protects any sensitive data that’s being sent between two systems, like your phone and smart camera.

On top of that, access to your account is protected by a password that you set the first time you log in. When we store your password, it’s always encrypted. And we’re fully GDPR security compliant.

Armed with all this security, all the personal data stored with us is completely safe.

What else can I do to keep my smart camera safe from hackers?

There’s a lot in the news about digital hacking, but before you get too worried, do remember that with the right security in place it’s incredibly unlikely there will ever be a situation where a stranger gets access to your smart home technology like a camera. Of course, it’s always good to be extra safe, so here are three quick checks that will add to your online safety:

Make sure your home Wi-Fi network is secure

Securing your home Wi-Fi network is the most important thing you can do - not just in terms of your smart-tech but for your overall digital safety. As a first step, instead of using the default SSID (or network) name and password on the side of the router, create your own.

Create a unique password for your camera

Some security cameras come with default names and passwords. Change both, so they’re personal to you. Make sure your password is strong and change it every month or so, just in case.

Update firmware

Firmware updates protect your camera from bugs and secure it from malicious threats. So make sure it’s always running the latest versions.

How do I know if I’ve been hacked – and what do I do ?

First take a breath – the chances are you haven’t been hacked. But if your camera is behaving strangely like the LED blinking without you touching anything – or if it looks like the settings have been changed – turn it off, unplug it, disconnect it from your WiFi and give your camera provider a ring to ask them to check it out. Just to be safe, it’s also worth checking your other digital accounts (like email or social media) and changing these passwords too, in case that’s where the problem lies.

Be safe, enjoy your smart camera

If you’re thinking of getting a smart camera, don’t let scare stories put you off! The positives of having a smart camera, like protecting your family and your home, far outweigh any potential security worries. Keep your internet connection safe, your passwords protected and your software up to date and you’ll be fine. Take a look at our Hive View and Hive View Outdoor smart cameras to see all the amazing things they can do.

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