Hive Hub
£70
Say hello to vour smart home essential. The hub brings all your Hive devices together and lets you control them from the app. So you can start saving money and energy, seamlessly.
Compatible with Ethernet or Wi-Fi.
The brains behind your smart home
Building your smart home starts with the Hive Hub. It’s what connects all your devices to the internet and to the Hive app. Allowing you to control everything in one place.
Makes smart savings possible
By linking your Hive tech together, the Hub allows you to create energy-saving actions and access handy insights that make saving money simple.
Keeps everything safe
Your Hub stores all your important schedules and settings for you – so your smart home keeps working.
Quick and easy to set up
Simply plug it into your broadband router and follow the instructions on the Hive app.
Our best ever Hive Hub
Take a closer look at what makes our Hive Hub so smart.
Tech specifications
Features
Connects to and manages all your Hive devices
Wi-Fi connectivity
Size
Width: 90mm
Height: 90mm
Depth: 24mm
Weight
114g
Power Supply
UK 3 pin plug – USBC connection
Connectivity
Ethernet (connection with broadband router)
Wi-Fi
Zigbee
System Requirements
Broadband router with spare ethernet port
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
Usage
For indoor use only
What's in the box?
Hub
Power supply
USB cable
Ethernet cable
User guide
Frequently asked questions
What does the Hive Hub do?
The Hive Hub is the heart of your Hive smart home. It connects your devices to the internet, allowing you to control them remotely.
Why do I need a Hive Hub?
The Hive Hub connects your Hive devices to the Hive app using broadband. If the Hive Hub is not connected to your Hive devices you won't be able to control them remotely via the Hive app. If it’s not paired with a Hive Hub, Hive Active Heating will only work in standalone mode (offline control).
Hive View and Hive View Outdoor don't require a Hive Hub as their functions differ from all other Hive products.
Can the Hive Hub use a wireless connection to connect to the internet?
We recommend setting up the hub using an Ethernet connection. Once the setup is complete, you can remove the cable and connect the hub wirelessly to your home router via Wi-Fi. This ensures that your hub can be placed in an optimal location for good coverage, preventing any signal issues between your Hive Hub and Hive devices.
Can I connect non Hive devices to the Hive Hub?
Only Hive devices can be paired with the Hive Hub.
Do I need a new hub for additional Hive products if I already have one?
No, you can set up your Hive products on your existing hub.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over £100 (3 - 5 business days).
Once ordered, you can track your order online.
Can I return this product?
Yes.
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
If you want to increase your warranty, you can join Hive Heating Plus for £3.99 per month and get ongoing warranty on all your Hive devices.
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