Hive Hub 360
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As well as connecting your Hive devices, the Hive Hub 360 detects important sounds around your house like your smoke alarm and sends you a notification.
It’s our most advanced hub yet.
FREE standard delivery - 1 to 3 business days
Hear your alarm from your phone
Featuring 360° audio detection, the Hive Hub 360 senses if a smoke or carbon monoxide alarm goes off, records it and sends you a notification.
Know if there’s a break-in
Your Hive Hub 360 detects and records sounds like glass windows breaking and will send you a notification so you can hear what's happened.
What’s the dog barking about?
You can also set your Hive Hub 360 to pick up dogs barking. Then you can listen in and hear whether they’re in trouble, barking at a stranger or just being noisy.
Get your Hive devices working together
The Hive Hub 360 is our most advanced hub and connects your Hive devices over a secure, dedicated network so they work brilliantly together.
Designed to live anywhere
Hive Hub 360 connects through WiFi so you don't need to plug it into your router. It's also beautifully designed, comes in two colours and will fit seamlessly into your home.
The Hive App
Hive is one of the highest rated smart home apps in the UK with 4.1 stars* from over 68,000+ customer reviews. Use it to control our smart devices from wherever you are.
*Average rating taken from the App Store and Google Play
Voice control and more
We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.
Discover
Warranty
Hub 360 specifications
Features
Our next generation hub
WiFi connection to router to enable central placement in home
Push and email notifications
7 day event log and audio clip history
LED light ring
Size
Width: 81.5mm
Height: 130.5mm
Weight
320g
Monitoring
Smoke and CO alarm
Glass in windows and doors breaking
Dog barking
Audio
Microphone with sound detection capability
Power Supply
Mains powered
AC power adaptor: input 100-240V, 50/60Hz, output 5.0V - 5.5V, 2.5A
Connectivity
WiFi enabled: 2.4GHz Wi-Fi (802.11 b/g/n)
Bluetooth enabled: BLE, Bluetooth 4.1
Zigbee
Security
Encrypted audio clips stored securely online using AES-128 encryption
Secure web transfer using TLS
System Requirements
Internet connection: recommended 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
802.11b/g/n WiFi wireless router
Bluetooth 4.1 / Bluetooth LE
Hive app download (iOS or Android)
Usage
For indoor use only
What's in the box
Hub 360
Hub 360
Power supply 1 x adaptor pins (EU)
USB power cable
User guide
Frequently asked questions
What does the Hive Hub 360 do?
The Hive Hub 360 is our most advanced hub yet and connects to your broadband router via WiFi. It detects sounds around your home and sends you a notification for:
Smoke alarm / carbon monoxide alarm within 10m
Glass in windows or doors breaking within 6m
Dog barking within 5m
Please note: sounds will be picked up "in the same air" i.e. if there are no doors shut between the sound source and the hub or between different buildings.
The Hive Hub 360 also:
Records sounds and lets you listen to them in the Hive app
Connects through WiFi and can be placed anywhere in your home
Keeps your Hive devices working together if your broadband goes down
Why do I need a Hive Hub 360?
The Hive Hub 360 connects your Hive devices to the Hive app using WiFi. If the Hive Hub 360 is not connected to your Hive devices you won't be able to control them remotely via the Hive app. If it’s not paired with a Hive Hub 360, Hive Active Heating will only work in standalone mode (offline control).
Hive View and Hive View Outdoor don't require a Hive Hub 360 as their functions differ from all other Hive products.
Do I need a new hub for additional Hive products if I already have one?
No, you can set up your Hive products on your existing hub.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Can I return this product?
Yes.
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
If you want to increase your warranty, you can join Hive Live for £2.99 per month and get ongoing warranty on your Hive products.
