to Hive Heating Plus
Our award-winning Hive Thermostat could help you save up to £311 a year by never heating an empty home⁽¹⁾. Control it on the device, via the Hive app, or even with your voice, and get alerts if you accidentally leave it on when you head out.
Save 10% on the Hive Thermostat (and up to £26 a month during the colder months) with an annual or monthly subscription to Hive Heating Plus⁽²⁾.
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Control your home hands free
Our devices work perfectly with Amazon Alexa, Google Assistant and Siri. Turn up the heating, find out what the temperature is and so much more. All with your voice.
Your heating in your hand
Our app gives you control of every aspect of your heating. Turn it up, down, on or off, set schedules and get notifications if you accidentally leave it on when you head out.
Boost your heating with a tap
If your home isn’t as warm as you want, boost your heating or hot water so you get cosy quickly. You don’t have to worry about turning it off – it does that automatically.
A smart way to save even more
With our award-winning Hive thermostat, you could save up to £311 per year⁽¹⁾. Combine it with Hive Heating Plus and this could go up by an extra £26 a month during the colder months⁽²⁾.
Set your target and start saving
Our Hive Heating Plus service will show how much you’re likely to spend on heating based on your past usage, heating efficiency, energy tariff and weather forecast. Tell us how much you’d like to save and we’ll help you set up a monthly budget.
Spot potential problems and get them sorted
Hive Heating Plus monitors your heating 24/7 and notifies you if anything’s out of the ordinary. Get early visibility of any problems, like a build-up of sludge in your radiator, so you can get things fixed quickly.
Unlock powerful usage trends
Using our Hive Heating Plus service, you can see weekly and yearly overviews of your usage and how changes in behaviour impact your spending with Cost View. Plus, with Integrated Weather, you can see how changes in the outside temperature affect your consumption and how long it takes your home to heat up.
Extended warranty for your thermostat and radiator valves
Get peace of mind knowing that, as long as you subscribe to our Hive Heating Plus service, your Hive heating products are covered for the long-term.
Summary of features
Unlock all the heating features from your app with Hive Heating Plus
Hive Heating Plus
Hive Thermostat Only
|Heating History: Day View|
|Heating History: Week/Year View|
|Heating History: Cost/Integrated Weather|
|Personalised Budgets & Status Tracker|
|Energy Saving Tips|
|Heating Efficiency Alerts|
|10% Hive Discount (w/ Free Delivery)|
|10% Local Heroes Discount|
Voice control and more
We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.Discover
Hive Thermostat specifications
Manage your heating and hot water from anywhere using the Hive app
Add more thermostats to control up to 6 zones of heating if you have an existing multizone heating system
Frost protection protects your pipes from freezing in winter
Geolocation reminds you to switch off the heating if you’ve gone out and left it on
Holiday mode lets you manage your heating while you’re away
Works with Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT
Group with other Hive devices to create a smart home
Most gas and LPG boilers
Oil boilers if they have an existing thermostat or programmer
Electric boilers with standard room thermostat and / or programmer
Depth: 46.2mm (inc. dial) / 31.4mm (exc. dial)
265g (inc. batteries) / 172g (exc. batteries)
Single Channel Receiver:
159g (inc. back plate)
Dual Channel Receiver:
166g (inc. back plate)
4 x AA batteries (included)
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
For indoor use only
Frequently asked questions
Which heating systems / boilers are compatible?
Gas & LPG
Hive Thermostats are compatible with most UK gas and LPG central heating systems and our professional installation engineers are trained to work on both.
Hive Thermostats work with most oil boilers and can replace your existing conventional thermostat or programmer.
However, if you have existing intelligent oil boiler heating controls that modulate your heating, a Hive thermostat will not replace this functionality.
We don't offer pro installation on oil boilers so we recommend contacting an OFTEC-qualified engineer to install the thermostat.
If your boiler works with a standard room thermostat and / or programmer then a Hive Thermostat can control it. However, the thermostat doesn’t work with storage heaters or individual plug-in electric room heaters.
Unfortunately our engineers can't install a Hive Thermostat on solid fuel boilers (such as biomass systems or coal) and heat pumps. We are yet to complete our testing on these systems and therefore can’t yet guarantee compatibility.
In the unlikely event that the thermostat cannot be installed in your home, you can receive a full refund for your purchase (this is valid for 14 days from the point you receive the product or the day of your installation).
What types of heating control systems and boilers are incompatible with Hive Active Heating?
Honeywell SmartFit Controls: this system, sometimes installed to control gas and LPG boilers, is part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the SmartFit controls first including all electrically operated valves.
Vaillant VR 65 Control Centre: this is an external controller fitted to some compatible Vaillant boilers. It’s part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the Valliant external controller.
Hive Active Heating is compatible with most boilers, but it is incompatible with the following models:
Worcester Bosch ICC2 - ZWBR 11-37A (GC number: 4710810)
Worcester Bosch *C*RD 537i (GC number: 4710811)
Worcester Bosch *C*RD 542i (GC number: 4710812)
Worcester Bosch Greenstar HE Plus - ZWBR 7-28A (GC number: 4731156)
Worcester Bosch Greenstar HE Plus - ZWBR 11-35A (GC number: 4731157)
Worcester Bosch *C* Greenstar 30 HE Plus Combi (GC number: 4731175)
Worcester Bosch *C* Greenstar 35 HE Plus L Combi (GC number: 4731176)
Worcester Bosch *C* Greenstar R 30HE Plus (GC number: 4731179)
Worcester Bosch *C* Greenstar R 35HE Plus (GC number: 4731180)
Worcester Bosch *C* Greenstar R 40HE Plus (GC number: 4731181)
All other boilers are, to the best of our knowledge, compatible with Hive Thermostats. If you'd like clarification on this, an engineer would be able to tell you. Don’t forget we have a 14-day return policy if you want to change or return your thermostat.
How are Hive Thermostats powered?
Our wireless thermostats (SLT3/3b/3c) are powered using 4 x AA batteries.
Our wired thermostat uses 3 x AA batteries.
Can I control heat in different rooms or floors?
Yes. If you want your upstairs warmer than your downstairs, or this room cooler than that room, you can set different temperatures in different rooms and/or floors with Hive Multizone.
You’ll need different thermostats for the areas you want to vary the heating in. Just buy your first thermostat (this comes with Hive Hub) for your main heating zone, then upgrade to Hive Multizone. The Hive Multizone kit contains an extra thermostat and receiver allowing you to control the heat in different areas of your home.
To install Hive Multizone you would need an existing multi-zone set up within your home or have the relevant work done in your home. You can find out more about multi-zone heating by clicking here, or you could always book an engineer visit to find out more.
Does the thermostat work with underfloor heating systems?
Hive Thermostats can be used to support wet underfloor heating systems (which provide heat using pipes) but they do not currently support electric underfloor heating systems.
The heat produced from underfloor heating ensures an even distribution of heat in rooms, so it’s one of the most energy-efficient ways to heat your home.
Can I control hot water with the thermostat?
Yes, if you have a conventional heating system (i.e. a separate hot water tank heated by your boiler) you can control your hot water with the thermostat. Hot water can be controlled within the Hive app by selecting Hot Water in the app dashboard.
You can’t control your water temperature with the thermostat but you can turn your hot water on or off, set a schedule or boost it (which turns the hot water on for 1-6 hours).
Hive Hint: You can usually set the temperature of the hot water directly on your tank.
Can I install the thermostat myself?
To install the thermostat, you need to be competent in electrical wiring and DIY. We would recommend finding an experienced local tradesperson.
Where should the thermostat be placed?
Your thermostat will work best when fixed to a wall about 1.5m off the ground, away from heat sources and out of direct sunlight. You can also use the thermostat stand (available separately) to position it on a table or shelf within your home.
Will the thermostat still work if my WiFi loses connection?
If your internet connection goes down, your Hive Thermostat will continue to work with your thermostat switching your heating on and off as normal. However, you won’t be able to control your heating using the Hive app until your internet comes back online.
If your Hive Hub gets switched off, your thermostat may be unable to talk to the receiver. In this case, your heating will switch off but you can temporarily switch it on by pressing the heating button on the front of the receiver.
Does the thermostat work with other Hive devices?
Yes, you can connect your thermostat with other Hive devices using the Hive app – for example you can boost the heating when a Hive Motion Sensor detects movement.
You can also operate your thermostat and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What data do I need to provide and why?
We need to access your energy data in order to understand your energy usage and current tariff. This allows us to present your heating usage in pounds and pence and is customised to you personally. We also access your smart meter data in order to calibrate your spending forecast against your actual usage.
We use your address information to get localised weather forecasts for your home, to provide spending estimates based on your heating schedule and outside temperature.
At some point during your subscription, we may also ask you to tell us a bit about your home, e.g., building type, number of bedrooms, age or other. This information will let us further tailor specific insights and recommendations for your home.
How long does it take to calculate my forecast?
For most homes, we’ll be able to generate a forecast within seconds by linking your British Gas Smart meter account, and by using historical data from our Hive thermostat. If, however, you’re new to Hive and we have no historical data to base your forecast on, we’ll enter a learning period that takes a minimum of 30 days. During this time, we’ll learn how your home heats up and cools down and how the boiler consumes gas for space heating.
We’ll notify you of progress in the Hive app.
What's the difference between Boiler IQ and Hive Heating Plus?
Heating Efficiency Alerts uses your thermostat data to help ensure your home is warming up efficiently. When it recognises your home isn’t heating as efficiently as it normally does, it’ll help you find out why and offer some simple steps to resolve this.
Boiler IQ is a device that continuously monitors your boiler 24/7 and alerts you when your boiler fails to produce heat or hot water.
If you have both Hive Heating Plus and Boiler IQ, we’ll be managing the alerts to make sure you don’t receive duplicate alerts. If that happens, please let us know.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over £50 (3 - 5 business days).
Order before 12:30pm Monday - Thursday and get next day delivery for £5.
Once ordered, you can track your order online.
Can I return this product?
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
If you want to increase your warranty, you can join Hive Heating Plus for £3.99 per month and get ongoing warranty on all your Hive devices.