Hive EV Charging with Alfen Eve S-Line

or per month[1]
Pay deposit and the rest after installation.

With safety and reliability at the heart of its design, the Alfen Eve Single S-Line is housed in a weatherproof white casing. Able to fully charge an average battery from empty in under eight hours, it always has the latest features thanks to automatic over-the-air updates.

Available with expert installation by British Gas approved engineers, including a 3-year warranty (or 2 years when buying charger only).

Hive EV Charging puts you in control - anywhere, anytime. Charge your way with the award-winning Hive app.

Our charger works with all EVs with a Type 1 or Type 2 connection.
Installation Important information about 'British Gas Install' Important information about 'Charger Only'
British Gas Install  (recommended) +£500£500
Charger-Only
Do you need a tethered or untethered charger? Need help?
Untethered
Tethered
Out of stock

NEW! We’ll give you 12 months’ FreeCharge when you buy a Hive EV Charger!

Fancy a year of free driving? FreeCharge uses our Smart Hive technology to intelligently schedule your charges at the quietest and greenest times of the day – and it won’t cost you a penny as we’ll reimburse you for all FreeCharge charges direct to your British Gas energy bill.³

All you need is:

  • A Hive EV Charger

  • Any British Gas electricity tariff - including if you switch

  • A Smart Meter

  • FreeCharge enabled via the Hive app

Affordable, smart and built to last.

Our best-selling charger, the Alfen Eve Single S-Line offers:

  • Compatibility with all electric and plug-in hybrid vehicles.

  • 7.4 kW capacity to fully charge an average EV battery overnight.

  • Available untethered or tethered. Tethered cable length is 5m; contact us for longer 7.5m cable for an additional fee.

Hive Alfen EV Charger installed on an exterior brick wall

4 easy steps to install your home EV charger.

Here’s what’ll happen once you buy your charger:

1. Share photos: Show us your main fuse, electricity meter and where your charger will go.

2. Complete questionnaire: Tell us about your appliances so we can get authorisation for your charger.

3. Video chat: We’ll do a virtual home check and answer any questions.

4. Charger installation: Usually takes 3-5 hours.

Extra work may be needed for safe installation, which could take longer. We’ll give you a separate quote if you need this.

Expert home installation of your EV charger by British Gas approved engineers.

Choose EV home charger installation by British Gas approved engineers for total peace of mind. Their approved expert engineers are fully trained, so you know that safety is assured. And they’ll take care of all the paperwork, so you have a hassle-free experience.

British Gas engineer installing a Hive EV Charger on the wall of a brown brick house with an Installed by British Gas logo in the bottom right corner
Smartphone lying down showing EV charging controls on the Hive app, on a white background Smartphone lying down showing EV charging controls on the Hive app, on a white background
icon-hive

The Hive App

The Hive app allows you to control our smart devices from wherever you are, so it's easy to get everything just right.

*

We make life easier


One app for everything

Control your whole home, including Hive EV Charging, with our app.

Technology you can trust

In 1.9 million homes and counting, we’re one of the UK’s leading smart home providers.

Connects easily with everything

Hive devices are designed to work with Amazon Alexa, Google Assistant and Siri so it's simple to make your home smart.

Alfen Eve Single S-line specifications
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Features

Fast 7kW charging (single phase)

Tethered version:

Cable attached to charger (Type 2)

Untethered version (sometimes known as an universal charger):

Charger has a Type 2 socket but does not come with a cable attached. Cable required separately.

Cable Options

Tethered version:

5m as standard; 7.5m at additional cost (please enquire during home survey)

Untethered version:

Cables can be purchased separately as an optional extra – 5m or 10m options available (Type 1 or Type 2)

Size

Width: 240mm

Height: 370mm

Depth: 130mm

Power Supply

Mains powered

Connectivity

Mobile (GPRS)

System Requirements

Internet connection recommended: 1.5Mbps or higher

iOS or Android device running an up-to-date operating system

Hive app download (iOS or Android)

Usage

For outdoor and domestic use

Frequently asked questions
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What is a standard installation?
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Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas approved engineer:

  • Your Hive EV charger attached to an accessible external wall

  • 10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)

  • 1 external wall breakthrough

  • Matt:e O:Pen and load management / curtailment device fitted (where appropriate)

  • 3-year warranty on the charger and installation

If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.

We'll also submit the Distribution Network Operator (DNO) application on your behalf.

> Find out more about what happens on the day of your install

How will I know if I am having a ‘standard’ install?
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British Gas will conduct a no obligation virtual survey of your home so we will know if it's suitable for a standard installation. If your home requires additional works before a charger can be installed, British Gas will provide you with a quote detailing what needs doing, along with the associated costs. If you choose not to go ahead, we can cancel your order and will refund your deposit.

I'm an installer. What should I know before completing the installation?
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You must:

  • Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work

  • Complete the installation in accordance with:

    • Hive EV Charging user guides

    • Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations

    • Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.

  • Provide the following to the user or property developer after the installation:

    • BS7671 Electrical Installation Certificate

    • DNO approval or acknowledgement

Is the charger controlled via Wi-Fi or a mobile network?
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The Hive EV charger is connected via a GPRS mobile network - this means if your internet is down or Wi-Fi signal is poor, you’ll still be able to connect to your charger. If you live in an area with poor mobile signal, please flag this during the Virtual Home Check. We’ll then be able to advise if Hive EV charging is the right solution for you.

What is a Matt:e R or Matt:e T device?
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The Matt:e device measures the voltage of your EV charge point to make sure it stays within a pre-set, safe operating limit. If the Matt:e device detects voltage outside of this range, it may result in a loss of effective earth. If this happens, the Matt:e device will disconnect the charger to ensure that customers are not at risk.

What is a Load Management Device?
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A domestic property has a maximum load allowable by the Distribution Network Operator (normally 60, 80 or 100 amps). Where you can’t upgrade the allowable load of the home further, an electrical services upgrade or Load Management Device is needed.

Getting a Load Management Device allows you to install an EV Charger when you would otherwise be unable to under the normal allowable load.

What is a DNO and how can I tell who my DNO is?
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DNO stands for Distribution Network Operator. These are the organisations who are licensed to distribute electricity in the UK. DNOs own and operate the system of cables, towers and substations that bring electricity from the national network to our homes and businesses.

You can find out who your local DNO is by typing in your postcode on the Energy Networks website.

What do the DNO need to know about my charger installation?
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All electric vehicle charge point installers need consent from the Distribution Network Operator. As such, British Gas must report planned electrical work to gain permission to add more electrical load to the area.

Our team will calculate the increased load your EV charger will need in your home and therefore your local area. Depending on your home we may need to check in advance if that is okay with DNO, although in many cases we can do this after the installation. We’ll handle this for you, but for some customers, they may need to do an additional assessment or even upgrade work to make sure we can fit the EV charger. We’ll keep in contact with the DNO on your behalf during this time and help get this done as quickly as possible.

What happens on the day of my install?
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We’ll agree a date with you for your installation and confirm this by email along with the time when the engineer will arrive. Installation can time vary, but please allow around half a day. The engineer will call ahead to let you know they’re on the way.

To make sure your install goes ahead smoothly, its best to carry out these checks before the engineer arrives:

  • If you don’t already have the Hive app, we would advise you download it prior to the installation day to your smart phone or device as the engineer will talk you through how we pair your new charger to the app.

  • Make sure someone over 18 is available to meet our engineer, answer any questions and stay with them throughout the appointment.

  • The engineer may need to switch off your electricity supply to install your charger. So, it's a good idea to switch off any appliances or electronic equipment that may be affected, including any household alarms, before we start your installation.

  • Make sure there's clear access to the area where you want the charger installed. For example, we'll need to access any locked gates or cupboards.

  • Please make sure young children and pets are kept safely out of the way.

The Engineer will also check any additional work that has has been completed by a third party as we'll need to check it before we install your charger. If our engineer finds anything that needs further investigation during your appointment, they'll let you know what needs to happen next before we continue with your installation.

What if I need to change the date of my installation?
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If you need to reschedule, please call our EV team on 0333 202 1054* (you can find our latest opening hours here) and they'll help you arrange an alternative date.

Is there a warranty on the charge point?
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Yes, we provide a British Gas backed warranty on the charger and installation. Full details can be found in the Warranty section of our Hive EV Charging Installation Terms & Conditions.

> View Hive EV Charging Installation Terms & Conditions (PDF 139KB)

EV charging installation
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What is a standard installation?
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Our standard installation includes a remote home check (if required) plus EV charger installation by a certified British Gas approved engineer:

  • Your Hive EV charger attached to an accessible external wall

  • 10m of charger supply cabling (Tuffex) connected (with a maximum of 5m internal)

  • 1 external wall breakthrough

  • Matt:e O:Pen and load management / curtailment device fitted (where appropriate)

  • 3-year warranty on the charger and installation

If our engineer finds anything that needs further investigation, or additional work, during your installation, they'll let you know what needs to happen next before they can continue.

We'll also submit the Distribution Network Operator (DNO) application on your behalf.

> Find out more about what happens on the day of your install

I'm an installer. What should I know before completing the installation?
icon-plus

You must:

  • Be a suitable qualified electrician with relevant training, qualifications and / or certifications to complete the work

  • Complete the installation in accordance with:

    • Hive EV Charging user guides

    • Any applicable laws and / or regulations including, but not limited to, IET Wiring Regulations (BS 7671) and the IET Code of Practice for Electric Vehicle Charging Equipment Installations

    • Distribution Network Operator (DNO) requirements. DNO approval or acknowledgement must be obtained before or after the installation.

  • Provide the following to the user or property developer after the installation:

    • BS7671 Electrical Installation Certificate

    • DNO approval or acknowledgement

Interest-free Loan FAQs
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What does the loan cover?
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V12 Finance covers your charger and standard installation, or just your charger if you are buying a charger only.

Every property is unique so we tailor each installation individually. Many homes are suitable for standard installation, but some may need additional parts and labour. Because your loan is agreed before we confirm your installation requirements, it can only cover standard installation.

Will there be any further costs, and how will this impact the loan?
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If you are buying a charger with installation, we'll do a physical or virtual survey to see if your home is suitable for standard installation. If not, we'll give you a separate quote to cover any additional work needed.

It’s very rare, but a virtual survey may not capture everything so on arrival your engineer may discover that extra work is required. In that case, they’ll explain your options and any extra costs before starting work.

How do I get an interest-free loan?
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Choose the 'Pay monthly' option at checkout. You’ll be automatically directed to V12 Retail Finance where you’ll be asked for your details to apply for the loan.

V12 Retail Finance will review your application (including credit search and affordability checks), and if approved, you will be asked to sign the loan agreement electronically.

If you decide to cancel your order or we’re unable to fulfil it for any reason, we will cancel your loan.

Hive is not the lender. We are a credit broker, not a lender and introduce you to Secure Trust Bank PLC T/A V12 Retail Finance who provide the loan.

Hive is a trading name of British Gas New Heating Limited. Registered in England & Wales (No. 06723244). British Gas New Heating Limited is an Appointed Representative of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Both registered at: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.

When will my repayments start?
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Your monthly repayments will begin one month after we install your charger. If you are buying a charger only, your monthly repayments will begin after your charger has been dispatched.

[1] Subject to status, minimum spend applies.
[2] For more details on eligibility and usage conditions, please read our FreeCharge Terms & Conditions and FAQs.
[3] 20% off Hive Thermostat (only with professional installation), Hive Thermostat Mini (only with professional installation) and Hive Radiator Valves. Offers cannot be used on pre-existing orders or in conjunction with any other offer. Offer ends 29th February 2024. Terms, conditions, and exclusions apply – see hivehome.com/terms.
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