How can we help you?
How do I get the Hive app on my smartphone?
You'll need an iPhone or iPad running an up to date operating system of iOS 11 or above. You can find out what operating system you're on here. As of app version 10.47, iOS 10 & below are no longer supported.
For Android you will need an operating system of 5.0 or above. To find out which Android OS is on your device:
The Hive Android app is unsupported on Blackberry or Amazon Kindle/Fire devices, phablet devices and Android tablets.
You can also access most of your products and services via the online dashboard at my.hivehome.com. The minimum supported browser versions are:
- Microsoft Internet Explorer 10 (desktop & mobile)
- Mozilla Firefox 33
- Google Chrome 29 (37 for mobile)
- Apple Safari 7