How can we help you?
- Do I need to download a separate app to use each of my Hive products?
- What does Hive Mimic mode do?
- Are Hive products secure?
- Can I cancel my order and get a refund?
- What should I do if my voucher code isn't working?
- Will my Hive products switch off if my broadband is turned off or stops working?
- Do Hive products come with a warranty?
- What do I need to have before I can start using Hive?
- Do I need to be with Bord Gáis Energy to have Hive?
- Does Hive have an iPad app?
- Can I control more than one property through the Hive app?
- Can the Hive Hub use a wireless connection to connect to the internet?
- Can I turn my broadband router off at night to save energy?
- What does the smartphone app for Hive allow me to do?
- Do I need a smartphone to have Hive?
- Can I have a different number of time slots in my schedules for different days of the week?