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OverviewTech SpecsFAQs

Hive Active Heating

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Come home to a warm welcome, with Hive Active Heating. It lets you control your heating and hot water from your smartphone, so you can keep your home warm without wasting energy.

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Turn your heating on remotely

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Set schedules, come home to a warm house

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You could save up to £120 a year on your heating bill

Hive Active Heating

Was
{{ roundedStarsAverage }}/5 | See all {{ total }} reviews

{{ starLabel }}

Based on {{ total }} reviews on Logo
by {{ review.consumer.displayName }}
{{ review.content }}
Read more reviews

Come home to a warm welcome, with Hive Active Heating. It lets you control your heating and hot water from your smartphone, so you can keep your home warm without wasting energy.

Includes
Amazon-echo-dot-small
Free Amazon echo dot 3rd Gen
Installation
Professional Installation
No Installation
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No Installation
Currently unavailable

Professional

Installation

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We offer installation services by a trusted British Gas engineer or certified professional who will be on hand to help you make installation as easy as possible.

Learn More
Do you have a separate hot water tank?
Separate heating tank
No separate heating tank
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Do you have a separate hot water tank?
In order to send you the right thermostat, we need to know if you have a separate hot water tank or a combi boiler.
If you're not sure, please check with your installer.

Yes

No
Quantity
Free standard delivery for orders over £50.

Want to know more?

Here are the answers to a few key questions, to help you have your

Hive Active Heating up and running in no time.

Gas & LPG - Hive works with most UK gas and LPG central heating systems and our professional installation engineers are trained to work on both.

Oil boilers - Hive works with most oil boilers and, if you have an existing conventional thermostat or programmer, it can replace either. If you have existing intelligent oil boiler heating controls that modulate your heating, Hive will not replace this functionality. As for installation, our engineers don’t install Hive Active Heating on oil boilers, so we recommend contacting an OFTEC-qualified engineer for help.

Electric boilers - if your boiler works with a standard room thermostat and/or programmer then Hive can control it. Hive doesn’t work with storage heaters or individual plug-in electric room heaters.

Other systems - Our engineers don’t install on solid fuel boilers (such as biomass systems or coal) and heat pumps. We haven’t tested on these systems and can’t guarantee compatibility.

In the unlikely event that Hive Active Heating cannot be installed in your home, you can receive a full refund for your purchase (valid for 14 days from the point you receive the product or the day of your installation).

What types of Heating control systems and boilers are incompatible with Hive Active Heating?

Honeywell SmartFit Controls - this system, sometimes installed to control gas and LPG boilers, is part of the existing central heating system and isn’t compatible with other external heating controls. Hive can’t be installed with it unless the engineer removes the SmartFit controls first, including all electrically operated valves.

Vaillant VR 65 Control Centre - This is an external controller fitted to some compatible Vaillant boilers. It’s part of the existing central heating system and isn’t compatible with other external heating controls. Hive can’t be installed with it unless the engineer removes the Valiant external controller.

Incompatible boiler models:

  • Worcester Bosch ICC2 - ZWBR 11-37A (GC number: 4710810)
  • Worcester Bosch *C*RD 537i (GC number: 4710811)
  • Worcester Bosch *C*RD 542i (GC number: 4710812)
  • Worcester Bosch Greenstar HE Plus - ZWBR 7-28A (GC number: 4731156)
  • Worcester Bosch Greenstar HE Plus - ZWBR 11-35A (GC number: 4731157)
  • Worcester Bosch *C* Greenstar 30 HE Plus Combi (GC number: 4731175)
  • Worcester Bosch *C* Greenstar 35 HE Plus L Combi (GC number: 4731176)
  • Worcester Bosch *C* Greenstar R 30HE Plus (GC number: 4731179)
  • Worcester Bosch *C* Greenstar R 35HE Plus (GC number: 4731180)
  • Worcester Bosch *C* Greenstar R 40HE Plus (GC number: 4731181)

For less hassle and more peace of mind, we always recommend installation by a gas safe certified engineer.

You can choose to have it set up by our trusted installation partner, British Gas. It’s really straightforward: a certified British Gas engineer will bring your kit and set everything up for you, usually within an hour. They’ll also show you how to use it so you can get started straight away.

Just remember they'll need access to your boiler, broadband router (you'll need a spare Ethernet port) and a spare power socket near your router. You can set up Hive Active Heating yourself, but you’ll need to be comfortable with wiring a receiver box into your boiler. We’ve created an installation guide that you can download here.

Our wireless thermostat can be fixed to a wall in your home or you can choose to get a stand for it, so you can move it wherever works for you.

  1. A wireless thermostat that lets you control your heating.
  2. A Hive Hub that connects to your broadband router so you can control your heating remotely via the Hive app from your smartphone, tablet or laptop.
  3. A receiver that’s wired to your boiler, telling it when to turn on and off.

Yes. If you have a conventional heating system (which means you have a separate hot water cylinder) you can control your hot water with Hive. Hot water can be controlled within the Hive app by selecting Hot Water in the app dashboard.

You can’t control your water temperature with Hive Active Heating, but you can turn your hot water on or off, set a schedule or boost it (which turns the hot water on for 1-6 hours).

Hive Hint: You can usually set the temperature of the hot water directly on your cylinder.

Hive supports wet underfloor heating systems but does not currently support electric underfloor systems. The heat produced from underfloor heating ensures an even distribution of heat in rooms, so it is one of the most energy efficient ways to heat your home.

Geolocation sends you an alert when you’ve left home with the heating on. Or when you’re coming back and the temperature’s set lower than you’d like. Then you can just adjust it from the app if you want to.
It’s switched off by default but it’s easy to turn it on in the app. Then you just set your preferred temperatures and how far from home you’d like to be notified at.

Hive Multizone is for when you already have more than one heating zone in your home – for example, if you have a thermostat upstairs and another one downstairs.

Each individual thermostat enables you to set a different temperature in each zone, like having downstairs warmer than upstairs. So you only heat the parts of your home you’re using.

Just buy Hive Active Heating for the first zone and then upgrade to Hive Multizone for the extra heating zones in your home. The Hive Multizone kit contains the thermostat and receiver (your Hive Hub will come with your Hive Active Heating).

Hive Hint: Hive Multizone has been designed to let you control up to three heating zones in your home. If you’ve installed it in more than three zones, your Hive Multizone system may not work. Alternatively, you can use Hive Radiator Valves on your main radiators for room by room temperature control of your home. To find out more just head here.

Yes, you need it! The Hive Hub links your Hive Active Heating (and other Hive products) to your Wi-Fi. So you can manage it remotely through the Hive app.

It also connects all your Hive products together, so you can set up Hive Actions, like getting a sensor to turn on your heating the moment you walk through the door.

[1] Terms apply. Offer is limited to one Echo Dot per customer, is subject to availability and can be withdrawn at any time. Offer only available when bought with Hive Active Heating with a hub. Offer cannot be used on pre-existing orders or in conjunction with any other offer.
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