Please contact us if you have any questions
or complaints about any product
You can do that by email at firstname.lastname@example.org or you can chat to us using the 'Chat now' button in the bottom right corner. Our opening hours are Monday to Friday 9.00am – 7.00pm, Saturday 9.00am – 5.00pm and Sunday 10.00am – 5.00pm.
If you have a complaint about products bought from us online, then alternatively you can visit the European Commission’s online dispute resolution platform which will help route your complaint to us. For more information, visit ec.europa.eu/consumers/odr.