Please contact us if you have any questions
or complaints about any product

You can do that by email at complaintsteam@hivehome.com or visit hivehome.com. You can also contact us by calling our customer service team on 016110189. We are open 8.00am – 9.00pm Monday to Sunday and calls cost no more than 01/02 numbers.

If you have a complaint about products bought from us online, then alternatively you can visit the European Commission’s online dispute resolution platform which will help route your complaint to us. For more information, visit ec.europa.eu/consumers/odr.

Dev Tools
AB tests
AB.removeOtherSmartProducts
AB.informationArchitecture
AB.hahBuyProInstallHighlight
Environments