How can we help you?

Where will Hive Active Heating be installed?

The Hive hub will be connected to your broadband router.
If you buy Hive’s wireless thermostat the thermostat will be fixed to a wall in your home, often an internal wall in the hallway. The receiver will be wired next to your boiler.
Your thermostat shouldn’t be installed in the same room as a radiator that’s controlled by a thermostatic radiator valve (TRV) as this could cause the central heating to be permanently on. If there is no option but to install the thermostat in a room with a radiator that has a TRV, then the TRV in that room should be turned to its maximum (hottest) setting. This will allow the thermostat to regulate temperature in that room correctly.

Rate this article

Thanks for rating this article

How can we help?

If the above article does not answer your question, please try contacting our customer support team by sending us a message.

Dev Tools
AB tests