How can we help you?
How do I factory reset my Hive Radiator Valve?
In some cases you may wish to return a Hive Radiator Valve to factory settings.
Note: Factory resetting a Hive Radiator Valve will remove it from the Hive app and delete all of the associated settings. You will need to re-install the Hive Radiator Valve in order to control it.
If your Radiator Valve (TRV) is online in the Hive app you can factory reset it by selecting “Remove” from its Settings menu.
You can also reset a Hive Radiator Valve directly as follows:
1. Take the batteries out (Please see the User Guide for more info)
2. Hold down the button below the screen (see the image below)
3. Put the batteries back in while still holding the button down
4. Continue to hold the button down for 5 seconds
5. The display will flash and then show all segments lit - you can release the button at this point
6. The Hive Radiator Valve will reset all settings to factory defaults and then restart in installation mode
Note: Factory resetting a Hive Radiator Valve will remove it from the Hive app and delete all of the associated settings. You will need to re-install the Hive Radiator Valve in order to control it.
If your Radiator Valve (TRV) is online in the Hive app you can factory reset it by selecting “Remove” from its Settings menu.
You can also reset a Hive Radiator Valve directly as follows:
1. Take the batteries out (Please see the User Guide for more info)
2. Hold down the button below the screen (see the image below)
3. Put the batteries back in while still holding the button down
4. Continue to hold the button down for 5 seconds
5. The display will flash and then show all segments lit - you can release the button at this point
6. The Hive Radiator Valve will reset all settings to factory defaults and then restart in installation mode
Featured Articles
- Can I have a different number of time slots for different days of the week with Hive Active Heating?
- What voltage does a Hive receiver operate on?
- What is the “anti-stick” feature in Hive Radiator Valves?
- Do Hive Radiator Valves work with centrally controlled or district heating?
- Do Hive Radiator Valves require Hive Active Heating to work?
- Can I replace just one or two radiator valves at a time?
- Do Hive Radiator Valves work with multizone heating?
- What hub do I need to control my Hive Radiator Valves?
- How can I change my password and what should I do if I forget it? [Ireland]
- How do I set up temperature notifications for my Hive Active Heating?
- What to do if your Hive Thermostat has a 'No RF' message on the display
- Will my Hive Thermostat still work if it’s offline in the app, or if my Hive Hub is offline?
- Why is my boiler turning off before my home has reached target temperature?
- How do I change the batteries in my Hive Radiator Valve?
- What to do if your Hive Thermostat has a 'No Signal' message on the display
- What to do if your Hive Receiver has a red status light
- What do I do if my Hive Radiator Valve is offline?
- What can I do if Hive isn’t working?
- Can I Still Control My Heating if my Devices Have Lost Connection with the Hub?
