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Why am I not getting activity detected on my Hive View or Hive View Outdoor?
If you are not receiving any detections please follow the steps below:
- Ensure camera is On (LED dot is illuminated)
- Power cycle the camera:
- For Hive View:
• To power the camera off, take the camera cube off the stand and press the power button on the underside of the camera cube to turn off.
• To power the camera on, press the power button for 1-2 seconds or reattach the camera cube to the stand when the stand has mains power
- For Hive View Outdoor:
• Turn the power off and on again at the power socket
- Wait for camera to power on (the camera chime will sound and the LED dot will be illuminated)
- Ensure camera is On (LED dot is illuminated)
- Power cycle the camera:
- For Hive View:
• To power the camera off, take the camera cube off the stand and press the power button on the underside of the camera cube to turn off.
• To power the camera on, press the power button for 1-2 seconds or reattach the camera cube to the stand when the stand has mains power
- For Hive View Outdoor:
• Turn the power off and on again at the power socket
- Wait for camera to power on (the camera chime will sound and the LED dot will be illuminated)
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