How can we help you?
General
Hive Spotlights
Hive Hub 360
Hive Active Heating
Hive Active Thermostat™
Hive Active Heating - App/Web
Hive Active Heating - Features
Hive Active Heating - Thermostat
Hive Active Plug
Hive Active Light
Hive Hub
Hive Motion Sensor
Hive Window or Door Sensor
Hive View & Hive View Outdoor
Hive Signal Booster
Hive View & Hive View Outdoor
- How can I update my Hive View or Hive View Outdoor firmware?
- How do I view my Hive View or Hive View Outdoor HD live stream?
- How do I zoom on Hive View or Hive View Outdoor?
- I haven't received an activity notification for my Hive View or Hive View Outdoor, what should I do?
- How will I receive activity notifications for my Hive View and Hive View Outdoor?
- How does the time zone work for Hive View and Hive View Outdoor?
- How do I turn the chimes off on my Hive View or Hive View Outdoor?
- How do I turn the lights off on my Hive View or Hive View Outdoor?
- How do I turn activity notifications on or off for Hive View or Hive View Outdoor?
- How do I remove Hive View or Hive View Outdoor from my Hive app?
- How can I change the format in which I receive activity notifications for my Hive View or Hive View Outdoor?
- How can I amend my detection settings for Hive View or Hive View Outdoor?
- I've received a system notification saying my Hive View or Hive View Outdoor is too hot, what should I do?
- The Wi-Fi in my home is slow after installing my Hive View or Hive View Outdoor?
- What do the different lights on my Hive View and Hive View Outdoor mean?
- Will my Hive View or Hive View Outdoor switch off if my broadband is turned off or stops working?
- I can’t find the Hive View or Hive View Outdoor file I downloaded
- Why am I not getting activity detected on my Hive View or Hive View Outdoor?
- Why didn't I receive an image of the person seen in my person activity notification?
- How do I reset my Hive View Outdoor?
- How do I set up Activity Zones?
- What are Activity Zones and what do they do?
- How do I turn my Hive View or Hive View Outdoor on/off?
- What is the Play A Sound feature?
- How do I use the Play A Sound feature?
- How does 'Grab and Go' battery mode work on Hive View?
- I've received a system notification saying my Hive View battery is low, what should I do?
- How do recordings on my Hive View and Hive View Outdoor work?
- Where are my Hive View and Hive View Outdoor recordings stored?
- How do I change the Wi-Fi router or network that my Hive View or Hive View Outdoor is connected to?
- How do I switch privacy mode on/off for Hive View and Hive View Outdoor?
- How do I download my Hive View or Hive View Outdoor recordings?
- How do I talk through my Hive View or Hive View Outdoor?
- The video recording for my Hive View or Hive View Outdoor is repeatedly interrupted or takes a long time to start up, what should I do?
- My Hive View is showing as offline in the Hive app, what should I do?
- What happens if I decide to cancel my Hive Video Playback Membership?
- An activity event wasn't detected by my Hive View or Hive View Outdoor, how do I resolve this?
- What can I do if my Hive View or Hive View Outdoor isn’t working?
- How do I reset my Hive View?
